Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Hilton is in a good business and is pretty successful - it's always nice to work for a winner. However, your experience is largely dictated by the group/boss and some are much better than others.

Cons

You'll never get rich working at Hilton, but you can be comfortable. glacial pay increases, opaque promotion paths

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Hilton Response
8y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
4.0
Dec 26, 2017

Security

Recommend
CEO approval
Business Outlook

Pros

Hilton as a company cares about their team members and creates work-life balance opportunity.

Cons

Hit or miss with management. The managers usually transfer from other departments and may or may not know the department they are in charge of.

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Hilton Response
8y
Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these multiple demands. We are glad to hear that is the case for you. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of guests, team members, and owners alike and we appreciate all you do!
5.0
Oct 12, 2017

Sr. Analyst

Recommend
CEO approval
Business Outlook

Pros

The best thing about my job is the people I work with. The culture is amazing and everyone wants you to succeed. I've gotten assignments that not only helped me grow as a team member, they are helping me become a future leader both personally and professionally.

Cons

I've been sitting here for 5 minutes to think of a con and honestly cannot think of one.

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Hilton Response
8y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
Viewing 205 - 207 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.