Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Mar 7, 2016

Needs alot of improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good entry level co-workers. Good hotel benefits.

Cons

Management is awful, no experience required so nobody knows what their doing..not even management. Pay is below average and managers knit pick everyone on everything. Responsibility is ridiculously high for the pay. Normal employees quit within weeks.

5.0
Feb 29, 2016

Front Desk Agent.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The schedule was very flexible. They were able to accommodate by busy school schedule. I also enjoyed working with the public.

Cons

It was difficult having to deal with customers face to face if there was a problem with their reservation or room status. Overall though there were very few cons

4.0
Feb 27, 2016

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fun and supportive. Great employee benefits . great pay. Great work life balance

Cons

Better and more thorough training will help you get on the ground running. Manage ment really lacks in that department.

Viewing 238 - 240 of 11,522 Reviews

Glassdoor has 13,625 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.