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Hilton

Engaged Employer

Hilton Server Assistant reviews

4.5

99% would recommend to a friend

(4 total reviews)
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Christopher Nassetta

Not enough data to show CEO approval

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

4.0

Senior management

4.0

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

Ratings by demographic groups

Reviews by job title

4 reviews
4.0
Dec 4, 2019

Not too shabby

Server assistant
Recommend
CEO approval
Business Outlook

Pros

It was a union job so the pay was good, and we got a free meal every day on our 30 minute break.

Cons

Not able to get time off until one year had been completed.

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Hilton Response
6y
We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
3.0
Dec 20, 2017

Great place for servers and bartenders to make money, but not a case for server assistants

Server assistant
Recommend
CEO approval
Business Outlook

Pros

Almost consistantly great tips for a server, bartender at Palmer House Hilton. Lots of regular customers that staff can establish great and lasting relationships with. Also plenty of longterm employes throughout all of the departments.

Cons

Buspersons are NOT consistantly, regulary, fairly tipped. Lots of times they are not tipped at all by some servers and the management or union are not helping. So buspersons end up working a phisically grueling (especially busy breakfast buffet) shift end are going home with only $9 /hr pay. Hopefully this huge issue is solved by now.

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Hilton Response
8y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
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