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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
avatar

Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jan 12, 2026

Best Job

Recommend
CEO approval
Business Outlook

Pros

Amazing perks, great people (you actually feel like family), and everyone is happy all the time.

Cons

Nothing to say here, this company is great.

5.0
Jan 5, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

👍 Pros (Why It’s a Good Job) Great for building fundamentals • Real-world experience with help desk tools, endpoints, networks, AD/Azure, VoIP, basic security. • Strong foundation for any IT path. People-focused work • If you like helping others, this is very satisfying. • Immediate feedback when you fix someone’s problem. Clear growth path • Move to Level 3, NOC roles, systems admin, network admin, cloud support, security, etc. Solid job availability • Virtually every company needs support staff. Transferable skills • Ticketing, scripting basics, troubleshooting — useful everywhere.

Cons

Can feel repetitive • Password resets and printer issues become routine. • If you want tech depth immediately, L1 can feel shallow. High user interaction • You will talk to frustrated users sometimes. • Requires patience + good communication. Pressure to meet SLAs • Ticket response times and satisfaction scores matter. • Can feel like call-center metrics at times. Sometimes limited autonomy • Especially at pure L1: you follow scripts and guides.

Viewing 19 - 21 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.