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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

52% would recommend to a friend

(164 total reviews)

Keith Barr

64% approve of CEO

51% positive business outlook

Reviews by job title

164 reviews

Reviews about "Culture"

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1.0
Jun 14, 2015

laundry attendant

Recommend
CEO approval
Business Outlook

Pros

Great manager chad was great and well educated but employees would get mad if I followed what he taught me.

Cons

They treat new employees horrible, scream at me and I worked 12 hours and got two breaks one was breakfast and the other I had to walk out because I was so thirsty and needed a break. They are not a team and no respect at all in holiday inn express in Lexington north Carolina and they are very in sanitized and wanted me to touch dirty clothes with no gloves today because they didn't have enough. No way. I quit. They also need masks when someone gets sick all over towels.

1.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Can be ok work, meet lots of great people, can be fun at times and the amazing employee discount at hundreds of properties.

Cons

There are lots. From my experience, individuals treat hotel staff worse than most other service industries, it is incredible how dehumanizing some can be. Also, as the title says, the hotels are franchised. The demands from some owners can be extortionate with a pittance for compensation. Huge point to be warry of when concidering a holiday inn express to work at. Also the hours of work are scattered and can destroy work life balance, as your schedual will vary from nights to days to overnights to half shifts to split shifts and any other schedualing permutation that can be come up with. Also you are expected to work holidays and every weekend and it's a battle to get time off (even if they tell you differently, it's all about how much your manager likes you.) The turn over rate for guest services staff is incredible which only proves the point of how bad it can be. Also the wages for front desk staff are aweful. The responsibility placed on the front desk staff, combined with the stress of the job, topped with with the conciderable number of people who veiw you as a floor mat to wipe their crap on, make the compensation make the wages a very insulting joke.

4.0
May 14, 2015

Front Desk Receptionist Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you enjoy talking to guest, communicating with various friendly faces, this would be an ideal job for you. It's not strenuous, but there it is more than just checking in guest. You must handle different guest situations since we are the first people guest will complain or speak to and delegate who would be the best person to fix the matter whether it's maintenance, housekeeper, or manager. This job has opened me up since I did start off quite shy. The manager, coworkers, and housekeepers are mostly easy going. You even gain good relationships with regulars that come in who may also bring you food!

Cons

The hotel I work for is independently owned so there's not much room for growth. There were no raises, but you are rewarded in other ways.

Viewing 148 - 150 of 164 Reviews

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