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      Holiday Inn Express

      Engaged Employer

      Holiday Inn Express reviews

      3.4

      55% would recommend to a friend

      (2,639 total reviews)

      Keith Barr

      66% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Oct 13, 2013

      Fun interactions with co-workers and customers.

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun work environment, especially in the evenings. The work environment was uptight when managers were around but in the evenings when only the front desk assistant manager is around things are more relaxed. They hire several time-part employees instead of hiring 1 or 2 full-time employees. This way they don't have to give benefits to most of their employees.

      Cons

      Management really didn't care about their front desk employees. Not a lot of training for new employees and basically no opportunity to move into more senior positions if you start out in the front desk.

      2.0
      Sep 28, 2013

      AGM

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great guests, hours were ok , Great employees

      Cons

      Going on 8 years. No room to grow. GM/s keeping staff behind on IHG regulations/guest supply.

      4.0
      Sep 24, 2013

      Beautiful Work Setting!

      Guest service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was an ideal job for anyone who takes personal pleasure resolving guest disputes. Management gives a lot of latitude with granting the Guest Service Manager the authority to resolve disputes which is invaluable.

      Cons

      Although training seminars are provided and encouraged "best practices" are not implemented in the workplace which is too bad. Holiday Inn requires ongoing seminars from all of their management staff but if what is learned is not implemented then you lose the value of those investments.

      Viewing 2605 - 2607 of 2,639 Reviews
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      ReviewsHoliday Inn Express reviews

      Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.