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      Holiday Inn Express

      Engaged Employer

      Holiday Inn Express reviews

      3.4

      55% would recommend to a friend

      (2,639 total reviews)

      Keith Barr

      66% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Aug 19, 2013

      It all depends on ownership

      Night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If the owners treat the property as a long term investment and are willing to fill the role of housekeeper or night auditor themselves if need be, it can be a decent place to work with actual career mobility.

      Cons

      Many owners are absentee landlords, leading to a culture of short term gains and borderline abusive management. It seems common of many GMs and owners to think less of the staff for being under their employ. The turnover rate is one of the highest in the service industry, with many franchises wanting to hire "zombie" employees with no individual desire to increase revenue, simply because of a desire to stay at minimum wage.

      3.0
      Aug 7, 2013

      Not too bad

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of freedom during the day and you get to network quite a bit. There is a lot of satisfaction in providing guests with an excellent stay.

      Cons

      Owners can be difficult to deal with. They will sometimes ignore your supply requests in order to keep up the monthly P&L. Owners are by and large ignorant of the local market situation and do not understand market driven occupancy variations.

      5.0
      Aug 2, 2013

      Great Company, looks after staff

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved that I could nearly double my holiday allowance by working 9 days, 4 days off and 5 days holidays, 4 days off and than back to work, this way being off for 13 days instead of the usual 9. I really enjoyed the environment and my boss was great.

      Cons

      Early and morning shifts right after late shifts can be a bit tiring and doing night shifts can kill you if you are not used to staying up all night.

      Viewing 2614 - 2616 of 2,639 Reviews
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      ReviewsHoliday Inn Express reviews

      Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.