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      Holiday Inn Express

      Engaged Employer

      Holiday Inn Express reviews

      3.4

      55% would recommend to a friend

      (486 total reviews)

      Keith Barr

      66% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      486 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Jun 5, 2025

      Little pay for high expectations

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started right away with no experience, caught on pretty quickly. Hotel Owner was very involved with operations and staff and took care of current and former employees.

      Cons

      Alot of gossip behind the desk, Front Desk Manager Trish didn't know how to communicate an issue when it comes up, instead waiting to unload everything she believes was done wrong in a rant, and not always to your face. Picked up alot of hours due to becoming the only night shift person almost immediately, and this went unnoticed and unappreciated in many ways. Alot of expectations for a job that will only ever pay minimum wage. If you go over 40 hours, they do not have to pay overtime to hotel workers in the state of Maryland. Beware

      4.0
      Jun 4, 2025

      Pay

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great manager, great front desk team, very accommodating to schedule

      Cons

      They have favorites, some team members don't pull their weight, hk turnover, pay could be better, higher up managers will leave you to the wolves when you need help. Will not promote based on best person for certain positions but instead on personal favoritism.

      3.0
      May 28, 2025

      Decent

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Career growth Bonus opportunity

      Cons

      Long hours employee turnover favoritism

      Viewing 25 - 27 of 486 Reviews
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