Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"People are nice and chill at work" ((in 112 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 91 reviews)); "good benefits re: discounts and hotel points and so on" ((in 61 reviews)); "My manager is great and supportive." ((in 45 reviews)); "Friendly and nice coworkers" ((in 42 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 187 reviews)); "Pay is low for the job done and standard of country" ((in 144 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 103 reviews)); "Low salary compared to the market" ((in 53 reviews)); "No work life balance at all" ((in 23 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

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Holiday Inn

Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 22, 2015

The WORST

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of networking. The guest can be very friendly at time. You never know who you will com across.

Cons

IHG is fine, just make sure the people who own the hotel are not micromanage and make your life a living hell.. (caution to anybody in Columbia,South Carolina "two notch road"). The hours, no holiday pay, extremely high turnover.

2.0

Jul 28, 2015

Guest Service Representative

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Hands-on, real world experience as you engage with employees from various backgrounds and travelers from around the state of Missouri, the country and even the world. Very flexible with scheduling.

Cons

Professionalism from management lacks, which results in high employee turnover. There are no benefits or a feeling of inclusion for part-time employees. Managers teach you to "fear" the owners of the property. Very limited growth for a career.

3.0

Jul 9, 2015

Benson's Hospitality Group

Accounting clerk

Recommend

CEO approval

Business Outlook

Pros

My job consisted of doing accounting work for all four of their hotels in Athens, GA. I specifically did the daily audit for the Holiday Inn. Although I had done accounting work before, there audit is very specific, and I received great training from the women I worked with. My supervisor and boss were both very nice.

Cons

I was paid $9.25 an hour, but the women who I worked with who worked full time made no more than $12 an hour. I was a college student at the time, and being PT I thought my salary was average, but the FT workers were treated unfairly. I heard from someone who works there still that things have gotten a lot better, and I hope they have because while I was there the women were treated as disposable, when they were a huge asset to the business.

Viewing 70 - 72 of 2,478 Reviews

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Jobs at Holiday Inn

Night Auditor - Full-Time

Night Audit Full-Time

Night Audit Full-Time