Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 108 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 94 reviews)); "good benefits re: discounts and hotel points and so on" ((in 71 reviews)); "My manager is great and supportive." ((in 48 reviews)); "Friendly and nice coworkers" ((in 43 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 104 reviews)); "Low salary compared to the market" ((in 51 reviews)); "No work life balance at all" ((in 26 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

Skip to content Skip to footer

Notifications

Holiday Inn

Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 31, 2026

IHG

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel discounts Friendly co-workers Flexible Scheduling

Cons

Low pay rate Guests can be difficult with no management support

2.0

May 18, 2026

Respectful staff, but unrealistic supervisor expectations

Everything and anything

Recommend

CEO approval

Business Outlook

Pros

The staff extremely well mannered, and in most cases very respectful always seemed happy to see people actually return.

Cons

Some of the supervises ask for more complained that you weren't getting your job done after that put 2or3 more jobs for you to do because thay couldn't keep anybody around long enough to train them.

2.0

May 12, 2026

Regular hotel industry

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

None. Glass door is forcing me to write this to use their platform.

Cons

Long hours, HR constantly underpaid me for shift differentials and overtime, forced to work through unpaid lunch breaks.

Viewing 82 - 84 of 2,478 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Holiday Inn

Part-time General Cashier Assistant