Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 109 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 93 reviews)); "Good benefits and discount perks" ((in 60 reviews)); "Friendly and nice coworkers" ((in 46 reviews)); "My manager is great and supportive." ((in 46 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 183 reviews)); "Pay is low for the job done and standard of country" ((in 145 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 103 reviews)); "Low salary compared to the market" ((in 52 reviews)); "Very little training." ((in 25 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

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Holiday Inn

Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 14, 2025

Bad manager and bad management

Housekeeping supervisor

Recommend

CEO approval

Business Outlook

Pros

location and some team member very good

Cons

no work life balance, nothing to learn, toxic manager (backstabbing,always find fault micro managing). management useless not take care staff wellbeing.

4.0

Jun 13, 2025

Fine Company To Work For

Asst food and beverage manager

Recommend

CEO approval

Business Outlook

Pros

Support from upper management personnel

Cons

The pay rate could be better

3.0

Jun 12, 2025

Okay

Businesses development executive

Recommend

CEO approval

Business Outlook

Pros

Staff meal, transport can be claimed, mobile allowances.

Cons

Long hours, stressful and can get overwhelming at times

Viewing 103 - 105 of 2,478 Reviews

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Night Auditor - Full-Time

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Night Audit Full-Time