Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 16, 2015

Banquet Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meeting new and different people on a day to day basis

Cons

Long shifts, having to deal with rude people

1.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Guests very nice. Was warned they could be agitated from travel but on the regular, very nice.

Cons

Manager had been bartending for a few months in the space that i took stating she just couldnt find someone satisfactory enough to keep in bartending weekends. The truth was she became accustomed to the cash flow it provided. It took me way too long to train. Then on my second night flying solo she jumped behind the bar to serve guests who had only just walked up. I asked her to let me handle it and let me ask for help but said i was being confrontational. She said confrontational when she pulled me in the kitchen and was telling me we're a team. She gave me no chance to be a part of that team. She constantly mispronounced salmon and served it with a steak knife. Constantly reminded me to check ids of what appeared to be children who were only joining their parents at the bar before the family left the hotel for entertainment. There wasnt a while lot of business anyway. Was hoping to make this a moonlight gig but since she terminated me in a very unprofessional manner, i guess thats not an option! Avoid altogether.

1.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I honestly cannot think of a single pro working here. Possibly meeting new people from around the world was great.

Cons

Bed bugs bed bugs bed bugs. This is "normal" in hotels!? DISGUSTING. Can't use any holiday inns within 30 miles of the one you work at, that's stupid! I never got breaks EVER. It's too busy and no one's willing to let you step away. It's a LOT to take in.

Viewing 2446 - 2448 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.