Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 28, 2014

Expected more from a large corporation.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IHG discounts and benefits are a plus if you get them from management. Tour bus tips are always good when your working late.

Cons

Upper Management needs to spend more time walking the hotels, the actual condition of the hotel and the cleanliness of the halls and grounds make a huge impact on return guests and security.

1.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Quick pace job so shifts went by fast.

Cons

Poor management, customers complained about everything, most being out of control of the front desk workers and management was never around to fix things, lack of training, and and no breaks in an 8 hour shift.

Viewing 2470 - 2472 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.