Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

58% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (17) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 52 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 44 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 30 reviews)); "Great workplace and team." ((in 14 reviews)); "Great travel benefits" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "long hours and no day offs" ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

What are the top reviewed Holland America Line locations?

Seattle , Anchorage , Fort Lauderdale , Miami , New York , Juneau , Santa Clarita , Los Angeles , Denali , Skagway , Trapper Creek , Washington , Atlanta , Florida City , Copper Center , Healy , Fairbanks , Nashville , Tampa , United States Coast Guard - Air Station Sacramento , Boise , Glen Cove , Sea Cliff , Seward , Ketchikan , Bozeman , Miami , Texas City , Egypt , Johnson City

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Holland America Line

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

650 reviews

3.0

Jun 21, 2012

Good people but a little behind the times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management is all very nice and easy to work with.

Cons

Offices are old. Pay so-so Work gets done slow and you have lots of it.

2.0

May 18, 2012

Speaking from experience, Holland America doesn't care about its employees and they're expendable.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The travel benefits are good.

Cons

Pay, atmosphere is depressing. You only advance if you're in the "click." I make 25% less than two years ago there. It's all about making the company money and they don't care about the employees.

5.0

May 14, 2012

It was extreme, and awesome, and thrilling, and tiring all at the same time; I had a blast.

Tour director

Recommend

CEO approval

Business Outlook

Pros

Location, Independence, Leasure/Travel industry, Job perks, Pay/Compensation,

Cons

Traveling job- lived out of a suitcase.

Viewing 622 - 624 of 650 Reviews

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Jobs at Holland America Line

Senior Administrator, Financial Systems

Personal Cruise Consultant

Senior Finance Analyst

Resolution Specialist - REMOTE - US

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good people but a little behind the times

Speaking from experience, Holland America doesn't care about its employees and they're expendable.

It was extreme, and awesome, and thrilling, and tiring all at the same time; I had a blast.

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