Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

58% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (17) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 52 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 44 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 30 reviews)); "Great workplace and team." ((in 14 reviews)); "Great travel benefits" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "long hours and no day offs" ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

What are the top reviewed Holland America Line locations?

Seattle , Anchorage , Fort Lauderdale , Miami , New York , Juneau , Santa Clarita , Los Angeles , Denali , Skagway , Trapper Creek , Washington , Atlanta , Florida City , Copper Center , Healy , Fairbanks , Nashville , Tampa , United States Coast Guard - Air Station Sacramento , Boise , Glen Cove , Sea Cliff , Seward , Ketchikan , Bozeman , Miami , Texas City , Egypt , Johnson City

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Holland America Line

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

650 reviews

3.0

May 14, 2012

I had a lot of fun.

Highlighter

Recommend

CEO approval

Business Outlook

Pros

The people are great. Work can be a little tiresome, but the paycheck is worth it. It's located in a great part of town.

Cons

There are no cons, other then the tiresome work. I'm happy there and can see myself working there for a long time.

5.0

May 5, 2012

Great opportunity to travel and play music

Musician

Recommend

CEO approval

Business Outlook

Pros

I made a good amount of money just playing music everyday. The other musicians were a great bunch to work with. I had a good amount of free time to explore various countries. Musicians had full access to all of the food outlets.

Cons

You never had a day off during your entire contract. With that said, you could only work a maximum of 5 hours per day.

3.0

Apr 5, 2012

Good place to work with minimal advancement opportunities.

Seabourn reservations sales agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible with hours and time off requests. Competetive and diverse atmosphere.

Cons

Advancement isn't easy without knowing someone in the department. Not much recognition when accomplishments occur.

Viewing 625 - 627 of 650 Reviews

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Jobs at Holland America Line

Personal Cruise Consultant

Senior Administrator, Financial Systems

Resolution Specialist - REMOTE - US

Assistant Ship Superintendent

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I had a lot of fun.

Great opportunity to travel and play music

Good place to work with minimal advancement opportunities.

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