Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

58% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (17) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 52 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 44 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 30 reviews)); "Great workplace and team." ((in 14 reviews)); "Great travel benefits" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "long hours and no day offs" ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

What are the top reviewed Holland America Line locations?

Seattle , Anchorage , Fort Lauderdale , Miami , New York , Juneau , Santa Clarita , Los Angeles , Denali , Skagway , Trapper Creek , Washington , Atlanta , Florida City , Copper Center , Healy , Fairbanks , Nashville , Tampa , United States Coast Guard - Air Station Sacramento , Boise , Glen Cove , Sea Cliff , Seward , Ketchikan , Bozeman , Miami , Texas City , Egypt , Johnson City

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Holland America Line

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

650 reviews

5.0

Mar 31, 2012

Extended Family

Guest services

Recommend

CEO approval

Business Outlook

Pros

Great bunch of people to work with. Is like one big family from co-workers and management. Everyone works very well together and have fun doing their job.

Cons

Wish it was a full time position instead of seasonal.

5.0

Mar 20, 2012

They are always encouraging you to do better

Reservation agent

Recommend

CEO approval

Business Outlook

Pros

The supervisors are always willing to help you out and motivating you to do better in any situation. They got your back.

Cons

The help desk where the leads work are not always willing to take bad calls that have escalated to them.

3.0

Sep 30, 2011

hal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

get to travel around the world

Cons

they dont communicate well to their employees

Viewing 628 - 630 of 650 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Personal Cruise Consultant

Seabourn Sales Agent- Remote- US

Holland America Sales Agent – REMOTE - US

Senior Administrator, Financial Systems

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Extended Family

They are always encouraging you to do better

hal

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