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Holland America Line

Engaged Employer

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Reviews by job title

650 reviews
1.0
Apr 4, 2019

Modern Day Office Space

Recommend
CEO approval
Business Outlook

Pros

•Really nice new building in the heart of Queen Anne, near many restaurants and close to Elliot Bay Park. •Flexible work schedule with 9/80 standard (every other Friday off). •Ability to work from home when needed

Cons

•Far too much middle and upper management which causes constant miscommunication. You eventually end up reporting directly and indirectly to 5 different managers/directors. •Finance has had 3 different CFOs in 4 years which is driving inconsistent management approaches which change on a whim. •Uncoordinated re-organizations that don’t drive results and leave significant areas of work unattended. •The Finance department leadership is under the impression that they have advanced analytic software that allows rapid analysis but the entire department is run by Excel. •Yearly Bonus for non-management is $150, which is insulting.

1.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Workload is reasonable and environment is relaxed.

Cons

Third world office far away from downtown. Very little to no cooperation among all the different teams and departments. Teamwork is also discouraged by the managers. Little pay and lots of overtime for employees, even though they constantly promise you the opposite. Obviously, constant turnover of the team. Beware of managers that are polite in front of you, but shamelessly badmouth everybody behind their backs.

2.0
Mar 5, 2016

Corporation held together with red tape

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every other Friday off Many people "in the trenches" are personable and reasonable Free annual cruise that, with the right navigation of bureaucracy, can be pretty worthwhile.

Cons

A legacy of empire-building, defense, and mistrust within management tiers defeats project-level, cross-department collaboration efforts. Paper. Forms. For. EVERYTHING. Exemplary employees don't receive support from management, and at the same time people sleeping at their desks goes unaddressed. No incentives for success, no consequences for failure; the most systemic lack of accountability I've ever witnessed in my career.

Viewing 16 - 18 of 650 Reviews

Glassdoor has 956 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.