Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 42 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 33 reviews)); "Great people to work with" ((in 32 reviews)); "The company give you great training." ((in 16 reviews)); "Great work life balance" ((in 14 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 28 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Best advice I got there was always look out for yourself because that's what the company and most of its managers do." ((in 10 reviews)); "Possible long hours" ((in 5 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

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Home Team Pest Defense

Part of Rollins

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

3.4

Compensation and benefits

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

5.0

Aug 18, 2024

Great place to work!

General manager

Recommend

CEO approval

Business Outlook

Pros

Give you autonomy to make decisions and really cares about our people!

Cons

The heat of the summer is challenging but the company gives us the tools we need!

Home Team Pest Defense Response

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you appreciate the autonomy we provide and our commitment to caring for our team. It’s also great to know that the tools and support we offer help make the summer heat a bit more manageable. Your dedication over the past decade means a lot to us, and we’re grateful to have you as part of the Home Team Pest Defense family. Thanks again for your hard work and valuable feedback!

2.0

Aug 13, 2024

Not what it used to be

Pest control technician

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, Run the route

Cons

Management, no communication Too many phone apps. 1 CSR is worthless Manager there tries to bring you down he’s a fool

Home Team Pest Defense Response

Thank you for taking the time to provide your feedback. We appreciate your insights and are sorry to hear that your experience with management and communication did not meet your expectations. We value the flexibility and autonomy we offer our team members and are pleased that you found these aspects positive. Regarding your concerns, we take them seriously and are committed to improving our management practices and communication channels. Ensuring that our managers and staff are well-trained and supportive is a priority for us. We also recognize that technology can sometimes be overwhelming, and we are continually working to streamline our tools and processes to better serve our team. Your advice is appreciated, and we will take your feedback into consideration as we strive to enhance our work environment.

1.0

Jul 30, 2024

Not ideal

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You get a paycheck after two weeks.

Cons

Everything. Environment, management, they don't properly vet before hiring.

Home Team Pest Defense Response

We greatly appreciate your feedback. We’re pleased to know you valued the timeliness of our payroll system. However, we’re sorry to hear about your dissatisfaction with other aspects of your time at HomeTeam. Your concerns about the work environment, management, and hiring practices are important to us, and we are dedicated to enhancing our practices and creating a better experience for all our employees.

Viewing 52 - 54 of 518 Reviews

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Customer Care Specialist

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