Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Great pay and great 401K" ((in 48 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 36 reviews)); "Great people to work with" ((in 29 reviews)); "Training is excellent" ((in 17 reviews)); "Great work life balance" ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Upper management is childish." ((in 9 reviews)); "Possible long hours" ((in 5 reviews)); "Medical insurance is not the best." ((in 4 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (518 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

4.0

Jun 12, 2024

Great job

Builder technician

Recommend

CEO approval

Business Outlook

Pros

Tools and uniforms are provided for, as well as company vehicle. Great benefits, paid time off, and the company takes care of their employees.

Cons

Lots of work, can sometimes be overwhelming.

Home Team Pest Defense Response

1y

We are pleased you are having a great experience with HomeTeam and love to hear that you appreciate the tools, uniforms, company vehicle, benefits, and paid time off we provide. It’s our goal to support our employees as best as we can! We understand that the workload can sometimes be overwhelming, and we’re grateful for your feedback on this. We are actively working on strategies to ensure we have enough team members to meet demand and alleviate pressure on our current staff.

3.0

Jun 12, 2024

Good to start.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good people to work with

Cons

Higher ups don’t really care about personal things like health or family.

Home Team Pest Defense Response

1y

We appreciate your feedback and We’re glad to hear that you enjoyed working with your colleagues and value the positive environment. We’re sorry to learn about your concerns regarding support for personal matters such as health and family. We recognize the importance of a supportive work environment and will commit to improve in this area. Your advice on recognizing and rewarding hard work is well taken. We will consider how we can better promote and incentivize dedicated employees to further enhance their experience with us. Thank you for your time at HomeTeam!

4.0

May 17, 2024

Great Pay!

Pest technician

Recommend

CEO approval

Business Outlook

Pros

Short hours Above average Pay Commission pay Sales pay Great staff

Cons

Heat Rain Pestering Customers No Bonus pay Appreciation for the employees

Home Team Pest Defense Response

1y

Thank you for taking the time to share your experience. We’re pleased to hear that you value the short hours, competitive pay, commission opportunities, and our great staff. We understand that working conditions can get rough and dealing with persistent customers can be challenging. We will take into consideration and look into what we can do to show our appreciation for all the amazing employees, thank you for all your hard work!

Viewing 58 - 60 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Care Specialist

Customer Service Representative

Inside Sales Rep-(Remote)

Customer Experience Representative

Customer Experience Representative