Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 39 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 39 reviews)); "Great people to work with" ((in 32 reviews)); "Great work life balance" ((in 18 reviews)); "The company give you great training." ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Insurance could be better as the deductibles are high." ((in 5 reviews)); "Possible long hours" ((in 5 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

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Home Team Pest Defense

Part of Rollins

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

3.4

Compensation and benefits

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

3.0

Jul 12, 2023

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work truck was nice to have

Cons

Not very organized, csr aren't great

Home Team Pest Defense Response

Thank you for taking the time to write this review to share your perspective as a former HomeTeam employee. I am happy to hear that you enjoyed the benefit of having a take-home work truck. That is one of the great perks we are proud to offer our employees. I am disheartened, however, to read your comments about the lack of organization and your perception of the Customer Service Reps in your branch. I hope you discussed these matters with your branch leadership team while you were still employed to make them aware of your concerns. Thank you again for sharing your feedback. Best of luck to you!

4.0

Jul 9, 2023

Culture

Warranty representative

Recommend

CEO approval

Business Outlook

Pros

very flexible and willing to accommodate needs

Cons

schedule typical day is 10-7

Home Team Pest Defense Response

We appreciate you taking the time to write this fantastic review about your experience as a Warranty Representative at HomeTeam! It sounds like you appreciated the company culture and felt supported during your time with us. I understand the Sales hours can be a hardship for some people and can make it difficult to achieve work-life balance. Thank you again for sharing your comments. Best of luck in the future!

3.0

Jul 1, 2023

Room for Growth

Pest control technician

Recommend

CEO approval

Business Outlook

Pros

PTO is Ok for the Job

Cons

You have to complete Your Route even if outside elements and life are not going well. Staff Turn over is incredibly high

Home Team Pest Defense Response

Thank you for taking the time to share your comments about your role as a PC Technician at HomeTeam. The 3-star rating leads me to believe that you are somewhat satisfied with the overall job, but you expressed some concerns and advice, as well. HomeTeam is highly focused on our employees, and we are always open for suggestions on how we can improve the employee experience. I urge you to reach out to the branch/region leadership team or your HR representative to discuss your concerns and ideas. Thank you for your dedication to HomeTeam and our customers!

Viewing 88 - 90 of 518 Reviews

Jobs at Home Team Pest Defense

Builder Service Manager

Customer Service Representative

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