HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Very profitable (job security guaranteed) Great benefits (medical, dental, vision, 401k, vacation...) Above industry pay (in management) Strict policy against discrimination Pro diversity (on paper) Pro growth (fast promotions if you want to advance your career)

Cons

Long hours Very physically strenuous (be prepared to sweat and strain almost every day) High stress (always busy, always having to process freight - every day, all year) Indifferent senior management Poor or inadequate training Very poor work-life balance (inhumane scheduling, fatigue) Cookie cutter social expectation - clear expectations on which personality types are desirable. This can lead to a high school-like environment where some people clearly belong and some don't. This can negatively impact morale and even mental health in some cases. Implicitly sexist environment - Due to the physical demands to repeatedly lift or move heavy items, many female staff members frequently page male team members to lift or move items that female team members can lift either solely or in pairs.

3.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is somewhat competitive and there is opportunity for high performers to be promoted. If you have nothing else going on and can work excessive hours, you will be rewarded.

Cons

Expectations are unrealistic and failure to reach them is punished. Also, expectations change constantly which shows a disconnect between what stores actually experience on a day to day basis and what upper, senior level management thinks happens in stores. Work life balance for management is not good. This is not a 40-50 hour job. The way merchandise is shipped, processed and merchandised is extremely laborious and tedious. All team members including store management will work extremely hard. This is a very physical job. Pay to hourly associates is not good. Teamed with the hard work demanded of everyone, there is high attrition and it is very hard to maintain talented store teams. Schedules for truck, markdowns and merchandising change constantly, even after store schedules have been posted. This causes management to constantly move shifts around and ask people to work different hours than what was originally scheduled.

3.0
Aug 28, 2019

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

I worked at Homegoods throughout my college career, and have had a pretty good experience, but that's mostly due to liking my coworkers. Aside from that, it is nice being able to switch around and work multiple postions (backroom, sales floor, registers, etc).

Cons

Unlike big retail stores there's a lack of employees working at one time, or at least in my location, which makes it hard at times. You could be helping a customer get a huge rug down, with the people at the front end calling you to ring, while in the meantime you're supposed to be picking up an organizing an entire 3rd of the sales floor. It's a lot of hard work.

Viewing 28 - 30 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.