HomeGoods reviews

3.4

51% would recommend to a friend

(4,169 total reviews)
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Ernie Herrman

49% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 26, 2017

Engagement Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do get a wide variety of clientele, and with that, you learn how to be flexible and develop good customer service skills, as well as learning how to work a register. It's a very physical job in most every part of the store, which can be a plus as well, and you do get a 10% discount as an employee, with occasional weekends where you get a 20% discount. I personally have had more or less pleasant experience with the management in my location.

Cons

Management. Management. Management. So very temperamental, and your staffing depends entirely upon which district your store is in. If you happen to be in the district that I am currently in, in one of the largest stores in the Midwest, our store's staffing budget is far too low, which means you do not have nearly enough people scheduled to make the store run effectively. This makes the work very stressful, especially if you're full time. When you don't have enough staff, the lines get long, and customers get cranky. Part of the job is selling TJX Rewards Credit Cards, and guess what customers do not want to sign up for when they're in line for half an hour? TJX Cards. So in addition to that, when you don't have enough staff, you also can't have people staying late to actually c lean the store well at night, which means it's a mess all the time for every shift. And when your District Manager sees that, your managers get in trouble, and their stress then also becomes your stress. It's a vicious cycle of a business being run by people that have likely never worked a register in their lives, or at least not anytime recently, who don't care about their floor workers, with no inclination to better conditions for their employees, when it could really be fixed by just letting us have some more damn people on the schedule.

2.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice merchandise, decent benefits, store is always busy, Great customers who love shopping here. Decent pay and benefits. Nice bonus program.

Cons

Inadequate training, difficult working conditions, potential for lots of accidents, no work/ life balance. Outdated systems and lots of micromanaging!!!

5.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

If you love merchandising this is the best place to work. You reall get to use your visual eye.

Cons

The shipping was not the best. Allocations was all over the place at least when i was there.

Viewing 3577 - 3579 of 4,169 Reviews

Glassdoor has 4,267 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.