HomeGoods reviews

3.4

51% would recommend to a friend

(4,160 total reviews)
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Ernie Herrman

52% approve of CEO

44% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

I think for a retail store this is probably one of the best companies to work for. If you work on the floor there's a lot of room to input your own creativity into endcaps etc. You can generally do things in an order you're comfortable with. The back in processing is a different world, but is also pretty fun and fast paced. Management works with you if you have a concern and they're extremely lenient with requesting time off. The dress code is almost unbelievably lenient too, I have my septum and lip pierced and they don't care. If you take the time to really learn your niche then the job is doable asleep. Also, even though I'm not a fan of working register, the system is insanely easy to learn and get used to. I've also never liked a staff of people (including managers) so much in any place I've ever worked. (We also have the best store in our region official :])

Cons

The worst is customers, but that's any retail job. Management could do a bit better with giving direction. Some associates seem to go totally unnoticed when they don't do their jobs, others who run around like a nut get criticized a bit more. It's a little frustrating after a while, but these are literally the only real problems and I think that's really pretty good.

4.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

-great, positive, and welcoming environment; all associates, coordinators, and managers are nice and friendly, and most customers are nice or at least easy to deal with -contrary to most retailers (particularly in malls), TJ Maxx and HomeGoods stores are consistently busy, even during these dire economic times -fast-paced and never boring; there's always something to do -very accommodating about requesting time off -not much hassle in switching shifts or getting shifts covered -get paid EVERY Friday! -great for first-timers (whether in retail or in the workforce), students, part-timers, or those needing a second job -part-time is up to 29 hours/week -more hours given to those with more availabilities -can start as early as 7:30 AM (10 AM on Sundays) and finish as late as 10 PM (8:30 PM on Sundays) -management is very personable and professional -willing to cross-train those who want to expand their skills -good about rewarding and giving positive feedback to associates -opportunities to advance for those willing to go the extra mile -employee discount (10%) and employee appreciation -nice merchandise to look at/which you would actually buy!

Cons

-pay isn't competitive, at least for associates (i.e. minimum wage to start) -no health benefits, at least for associates -employee discount is only 10% (especially given the two aforementioned items, I feel that this should be a larger percentage, like at least 20%) -get that week's schedule only three days before it starts (the Thursday before the start of the new week on Sunday), so have to plan things either far-enough in advance to get the time requested off 2-2.5 weeks before or plan the week that Thursday right before. However, after working for a month or so, your schedule becomes fairly consistent and predictable, for the most part. -can get hectic during peak times and become challenging to give every aspect of the position 100% -customers tend to be messy and careless in how they treat the merchandise, but this is expected in any retail job -occasional rude customer, but this is expected in any retail job -store is in San Jose, which has banned giving out plastic bags since 01/01/12, but many customers still don't realize it and expect to be given a free bag to carry their purchases

3.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours for school. You get a quarter raise after your first year. Discount. Learn about the high priced merchandise that the store carries.

Cons

Horrible communication between store manager and assist. managers to their associates. Just a 10% discount, if you're lucky...20% People you work with are friendly. Scheduling is even worse. they blame it on the system, but we all know its the manager that inputs the hours. Some managers play favorites...

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Glassdoor has 4,258 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.