HomeGoods reviews

3.4

51% would recommend to a friend

(4,160 total reviews)
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Ernie Herrman

52% approve of CEO

44% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Really fast-paced Managers and coworkers were all incredibly nice and friendly people They give a lot of hours, even to holiday help workers they hire high school students - while I'm not one, I wish I knew this back in high school so I could at least have gotten something on my resume. Regular employees get a lot of info in the break room on any help they could need - child support, retirement plans, handicap assistance, even help with quitting smoking. the customers are great! You're not expected to approach customers and ask if they need help every 5 minutes and overall the work is very easy. Very thorough training, They spent two weeks on each new person to shadow and try things out on their own with someone more experienced nearby...after those two weeks no one got mad if you asked for help, something that I've seen a lot in retail where the norm is a "day" (1hour) minimal training session and then you're thrown into the sharks where you'll most likely sink and be punished for asking questions.

Cons

If you work at a $50k/year store getting paid minimum wage is never a good sign It's an extremely tedious job that, regardless of your physique, will leave you exhausted and in pain after only 2 hours of your shift (this doesn't get better) the California stores don't have fans/AC and the stores are really dusty - I've had two asthma attacks in the first month I was here because of this. I can't imagine what it'd be like in the sweltering summer heat. schedules aren't digitized - they're on a print-out table in the break room. the policies are a little too strict...I'm not a rule breaker, but employees are human and mistakes happen. They give "meal penalties" here if you go over 5 hours on a shift without clocking out of lunch - this means that if you have exactly a five hour shift and are either held at the cash wrap a little later with a long line of customers, or are stopped by a customer on your run back to clock out you get a meal penalty. Three penalties and you're fired. No one will tell you if/when you get your first one until the end of the week. If you got 2 or three in that time completely unaware, you'll be fired basically without a warning. I have really mixed feelings about a company that will fire you without warning over going over your half-shift by one minute, but not bother to reprimand the people who are slacking off on a busy day.

3.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

There is always something to do, so if you like a fast paced environment- it's great. The associates are great people to work with. Certain managers are great work with. Lots of opportunity to earn gift cards. Every other month (or so) employees get 20%.

Cons

Full time is only 30 hrs. Pay is minimal but the work required it not. Certain mangers can make a day miserable. 10% discount. Schedule is posted usually 2-3 days before the week starts and you are expected to be fully flexible. Some managers treat the associates like they own their lives- expect people to stay late or come in early at the last minute and then have hours shaved later.

3.0
Jun 10, 2014

Rethinking is the best choice.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to request off, great coworkers, awesome customers, great benefits, gorgeous store, discount at all three stores which is great! These are the only reason why I'm not voting 1 star.

Cons

Where to start... First, I don't know whether it's because, we are a new store or what the problem is but, I'll start with management. Our store manager is very young,unprofessional and extremely rude. She yells at our workers in front of our customers all the time threatening their jobs. Which is extremely unacceptable. She treats our back room staff like salves and expect so much out of all the workers while she doesn't want to help. Second; Management expects so much out of the coordinators they get mad at us when we can't put stuff out on the floor fast enough and is also mad when they want us to help out everywhere else but, where we need to be. The store isn't that big stuff all can't be done in a day. You can run tanks and merchandise at the same time and there is never anyone to help. Ever. Third; The back room is so unsafe. It's sometimes mountain of boxes so big and tall that you can't even walk back there. The backroom staff is so friendly and nice yet treated so poorly. Sometimes I'll drop back there and chat a little I'm the morning before the store is open and management had a problem with that. Half the time the backroom isn't allowed to come to the meetings in the morning. Which is unfair. Their jobs are constantly put on the line because, they don't process fast enough which is crap. Management told one of the best workers that she was too helpful and stopped scheduling her. Four; THERE aren't enough workers ever..

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