HomeServe really takes care of its employees and are passionate about making Customers live's easier
Pros
I've been working here for 13 years this month and I can honestly say that there is no better place to work. My HomeServe journey began in the call centre in Outbound Sales. Since then, I have progressed into Marketing and had various roles within the team. HomeServe has really looked after me as an employee through the many opportunities I've been selected for and created. I was successful in gaining a place on an intensive Marketing programme and I've also achieved a Diploma in Marketing which was funded by HomeServe. I have been invested in as a person which shows how much the business cares about it's employees. We get many perks such as an annual Christmas Ball, annual Halloween fair and fireworks, weekly fruit, a great benefits site to name a few. Working for HomeServe is really rewarding too as we empower employees to do the right thing for our Customers. We have a forum called CustomerFirst where employees can refer Customers if they feel they cannot do the right thing. All submissions are discussed in a meeting the next day where decisions are made about how to help these Customers. HomeServe really do things differently, we look after our employees, who will in turn look after our Customers and the rest will take care of itself!
Cons
Facilities could do with updating
