Is Homeside Financial a good company to work for?

Homeside Financial has an overall rating of 4.3 out of 5, based on over 351 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at Homeside Financial to a friend and 83% have a positive outlook for the business. The best reviews about Homeside Financial have been left by employees working as Account Manager , Senior Loan Officer and Loan Officer .

Does Homeside Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Homeside Financial employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Homeside Financial. This rating has been stable over the past 12 months.

How satisfied are employees working at Homeside Financial?

88% of Homeside Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Homeside Financial 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Homeside Financial?

Account Manager (52) , Loan Officer (41) , Senior Loan Officer (23) , Mortgage Loan Officer (21) , Lending Coordinator (14) , Loan Processor (8) , Mortgage Loan Processor (5) , Senior Loan Processor (5) , Anonymous (4) , Loan Officer Assistant (4) , Account Manager Intern (2) , Administrative Assistant (2) , Branch Manager (2) , Loan Originator (2) , Mortgage Banker (2)

What are the pros of working at Homeside Financial according to real employee reviews?

"The culture is amazing and is constantly making it enjoyable to work at the company!!" ((in 41 reviews)); "The people were great to work with and always willing to help each other." ((in 26 reviews)); "Management is great with teaching and pushing account managers to be their very best" ((in 22 reviews)); "The personalized training for Loan Officers was also amazing." ((in 16 reviews)); "Everyone is very helpful and friendly." ((in 15 reviews))

What are the cons of working at Homeside Financial according to real employee reviews?

"All you do as an account manager is cold call people and try to get them to refi." ((in 13 reviews)); "The benefits could be improved" ((in 11 reviews)); "The 401k match could also be a little better, but this will improve as the company grows in the future" ((in 10 reviews)); "Commission Only, 24/7 availability to customers and agents is exhausting" ((in 3 reviews))

What are employees saying about Homeside Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Homeside Financial layoffs and their outlook for job security at Homeside Financial in 2026.

What are the top reviewed Homeside Financial locations?

Columbus , Columbia , New Albany , Cleveland , Stow , Reston , Durham , Raleigh , Atlanta , Fairfax , Charlotte , Highland , Irvine , Tampa , Birmingham , Mobile , Chicago , Virginia Beach , Chantilly , Monroe , Fayetteville , Aubrey , Dallas , Frisco , Temple , Hudson , Cincinnati , Newark , Rockville , Silver Spring

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Homeside Financial

Part of Lower

Homeside Financial reviews

4.3

88% would recommend to a friend

(339 total reviews)

Michael Baynes

93% approve of CEO

83% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

4.0

Diversity & inclusion

Homeside Financial has an employee rating of 4.3 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Homeside Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

339 reviews

1.0

May 5, 2018

sales

Sales

Recommend

CEO approval

Business Outlook

Pros

Decent programs and initial training was good.

Cons

Terrible management - promises made at recruitment not kept. Operations staff not held accountable. Different rules for a chosen few. Management wants you to be accountable for expenses, but you are never given a budget to go by

5.0

May 4, 2018

Awesome place to work!!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Where to begin...I'v never worked for a company that made you feel more like a piece of something bigger. This place is one big family and everyone goes out of their way to make you feel welcome. I knew nothing of the mortgage and had a TON of questions. People are quick to help you and they do it knowing they are making their team better.

Cons

Not a single con to working here

1.0

Apr 16, 2018

Loan Officer - Company used to be great, now its a sinking ship

Loan officer

Recommend

CEO approval

Business Outlook

Pros

The company is growing without increasing opportunity to loan officers. Another pro is the company asks every employee to write glassdoor review so they can "appear" to be one of the best places to work! How awesome is that?!

Cons

Homeside does not care about its employees. The current lead source is well below par. Company keeps track of every stat while you are on the phones and will constantly monitor you, resulting in workplace micromanagement. They recently changed their comp plan where your commission is paid out quarterly and if you leave before the quarter, they keep all your commission. Loan officers are just a number here and many LOs have jumped ship. Almost 40% of the LOs I worked with last year have already quit and the rest are in the process of interviewing with other companies to hopefully leave homeside. Do not come here. Also, to harp on the lead source again. 90% of the leads you take are either applicants who simply dont qualify, already purchased/refi'd, or wanting something we dont offer. Do not mistake this with the mindset of putting in more effort will result in taking more apps. I had that mindset and it still got me nowhere. The lead source is just bad.

Homeside Financial Response

We appreciate your feedback and are disappointed to hear you didn’t find success here. We truly value all our of employee’s, past and present. We are sorry that you feel that leads are of poor quality, but our continuous success shows otherwise. This is something that we monitor closely every single day to ensure both the best opportunity for our employees, and that we are reaching the best consumers to help them achieve their home ownership and financial success dreams. In response to suggestions from our Loan Officer’s we changed compensation plans to provide our DTC Loan Officer’s with more stability. Instead of a normal Loan Officer compensation plan based solely off commission we provide our Loan Officer’s with a consistent salary each month. At the end of the quarter Loan Officer’s receive commission on funded volume over their salary amount.

Viewing 76 - 78 of 339 Reviews

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sales

Awesome place to work!!

Loan Officer - Company used to be great, now its a sinking ship

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