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      Hopper

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      Hopper reviews

      3.4

      45% would recommend to a friend

      (433 total reviews)
      avatar

      Frederic Lalonde

      55% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      433 reviews
      4.0
      Mar 20, 2023

      Great opportunity cut too short

      Senior technical recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is really great and has so much potential. Each team member worked super hard every day to push out excellent content and creation. The energy was almost tangible even in a remote setting.

      Cons

      As with many startups, change was ever constant. Headcount for recruiting was always a moving target and the "bar" was set too high. For every 100 candidates interviewed , about 2-3 would receive an offer. It was extremely inefficient and the interviewing fatigue from the engineering team was present in every interaction. Candidates with amazing backgrounds and potential were turned down without concrete reasons and be labeled "not breaking the bar." Taking a look at the internal team would quickly point to the fact that their own backgrounds were not always as impressive for what they claimed to be looking for. It was extremely difficult to make a hire.

      5.0
      Mar 26, 2021

      Great company that puts culture first

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hopper has deliberately built a successful operating culture around single-threaded ownership. Strategy and decision-making are decentralized which enables every employee to have a visible impact on the company. - And unlike at other companies, the culture is embraced and modeled from the CEO down - There are no politics at play. If you perform your job well you will get promoted. - Innovative products and technology that evolve rapidly - Challenging and high impact business and tech problems to solve every day - Team is very passionate about the mission and product - Stock options granted widely - Employees can live anywhere in the world as the company is now 100% virtual - Company is super data-driven. Executives can't and don't override quantitative proof with gut feel decisions

      Cons

      - The hiring process is intense and lengthy. It needs to be streamlined - Mediocrity is not tolerated (for long). Not the company for people who want to coast. - Product Development pace is fast so tech debt is piling up. The company will have to pay the piper eventually.

      5.0
      Mar 24, 2021

      Amazing company for high performers

      Lead software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engineering talent level is very high. Lots of OG engineers still here, with tons of institutional knowledge. They have promoted and hired well over the years - senior people range from effective at the low end to totally brilliant at the high end. Tech stack a nice mix of enterprise/experimental, you get a chance to work with and learn new things without too much churn or getting caught up in trends. Day-to-day work tends to be with a relatively small and well-developed set of tools. I have never gone anywhere in this company and found the people running things to be incompetent or lazy - sometimes minor concerns get postponed, but that's understandable because the people have their eyes on the prize. Incredible product shipping cadence leading to unbelievable growth despite headwinds from the pandemic. Solid comp, great benefits, huge personal/professional growth opportunities

      Cons

      Company has scaled fast, and that has been very challenging. Frequent re-orgs to deal with all this change can be confusing. There is some amount of office politics, esp in certain units. Engineering tends to be fairly well-insulated from this. This is not a low-pressure job - the amount of work is huge, and there is never enough time to get everything done. We survive only by prioritizing ruthlessly. Remote work means you have to be diligent about maintaining your own work/life balance. Managers tend to be very supportive of this, however. Covid layoffs were a real challenge, as you can tell from other reviews here. Looking back from 2021, a 40% staffing cut seems like an overreaction but at the time we had no idea where the bottom was. Leadership has done a lot since to become more transparent. Proof is in the pudding though - company didn't just survive the pandemic, it thrived.

      Viewing 67 - 69 of 433 Reviews
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      Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.