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      Hopper

      Is this your company?

      Hopper reviews

      3.4

      45% would recommend to a friend

      (433 total reviews)
      avatar

      Frederic Lalonde

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      433 reviews
      2.0
      Aug 13, 2024

      Clueless leadership, lack of direction, lack of tools

      Market specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Health insurance benefits Flexible time off

      Cons

      Upper management lacks direction Constant threat of losing your job, multiple rounds of layoffs Bonus plan not correlated to our inputs Regional directors are clueless (On how to do anything) Lack of information from product team down or new initiatives Limited ability to make an impact to direct revenue Confusing team structure Market Managers do the same job as Market specialists, yet earn a 30+% Base salary, and have ability to bonus 100% of salary compared to only 20% for Specialists.

      1.0
      Jun 9, 2023

      change the logo to hamster

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work diverse culture it was good at first as time good by pls proceed to cons

      Cons

      -toxic place so avoid dont do it! -there is no ownership the real culture is pass it around till the customer get pissed upset and mad -no proper workflow/no direction -they love letting go of the good and excellent people -everything is experimental change the logo to hamster. -promoted leaders don't know the real process how would they know they are the one who kept on passing files they cannot provide resolution -they make simple things complicated im short they cant simplify and find the solution right away -they will overused and abused your knowledge so just pretend you dont know even if you know that makes us underpaid and appreciated -illogical QA and impossible matrix which is unattainable as if your reaching for the stars -customer obssesed give me a break lol they will just pacify them with vouchers and carrot cash -too many system too used

      Viewing 64 - 66 of 433 Reviews
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      ReviewsHopper reviews

      Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.