Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 36 reviews)); "Benefits were great." ((in 34 reviews)); "The salary is good and you get to work with smart people." ((in 33 reviews)); "Permanent work from home" ((in 29 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 39 reviews)); "The culture is toxic" ((in 23 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 22 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews)); "Communication is non" ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

What are the top reviewed Hopper locations?

New York , Boston , Cambridge , Chicago , Dallas , Los Angeles , San Francisco , Houston , San Diego , Las Vegas , Miami , Atlanta , Birmingham , Rochester , New York Mills , Tempe , Canada , Greenville , Taos , Washington , Earth , Minneapolis , Calabasas , Garden Grove , Richland , Seattle , Baltimore , California , Jacksonville , Orlando

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (433 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

433 reviews

3.0

May 1, 2023

Management has no direction

Travel agent

Recommend

CEO approval

Business Outlook

Pros

HMO, Leaves and remote opportunity

Cons

I worked there for about a year and then they laid everyone off. They posted the same position they laid people off of with lower pay! They do layoffs literally every 6 months. Before there were lay offs, I was getting a hint that they are planning to fully outsource their CS to a BPO (before then, they were we partially included in the company but this time it was full-blown). Intense micro management and no direction.

3.0

Apr 8, 2023

Hopper used to be great

Ticketing agent

Recommend

CEO approval

Business Outlook

Pros

We are given flexibility with time since we are working from home.

Cons

Management changes workflows every quarter that is overwhelming most of the time.

1.0

Feb 13, 2023

Don’t do it!!

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Remote work, coworkers and benefits

Cons

I’m glad that I don’t live in fear anymore not knowing when the next layoff might happen. No job security is a huge issue with this company especially for North American employees.

Viewing 271 - 273 of 433 Reviews

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Management has no direction

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