Horizon Health Services reviews

Thank you for taking the time to share your experience. We are truly sorry to hear that your time at Horizon was not what you had hoped for. Our mission has always been to support both our clients and our dedicated team members, and we take concerns like yours very seriously. We understand that working in the counseling field can be both rewarding and challenging, and we strive to create an environment that fosters growth, well-being, and professional fulfillment. Burnout is a very real concern in our industry, and we are continuously evaluating ways to better support our employees—whether through training, supervision, or work-life balance initiatives. We also want to emphasize that employee feedback is incredibly valuable to us. While we encourage team members to share their perspectives—both positive and constructive—our goal is never to create pressure but rather to foster open and honest dialogue that helps us improve as an organization. If you are open to it, we would truly appreciate the opportunity to speak with you directly to better understand your concerns and explore ways we can enhance the experience for current and future employees. Please feel free to reach out to us at: Careers@horizon-health.org - we sincerely appreciate your contributions and wish you the very best in your career.

We recognize that the work we do is demanding. We regret that any employee on our team feels dissatisfied with their work experience and we always welcome the opportunity to discuss those concerns. Horizon is committed to providing the highest quality behavioral health services to our community and to recruiting and retaining employees who are passionate about our mission. We encourage you to contact our Employee Services Department at 716-831-2700 or email us at ESteam@horizon-health.org. We hope to hear from you and thank you in advance for your time.