Hotels.com reviews

- Has turned very political in recent years with the 'Oxbridge' set being promoted/ rewarded and everyone else left to stagnate. - Although always part of Expedia Group it used to feel more like a startup within the bigger org., now feels like we are just unimportant cogs in the wheel waiting for Expedia brand to roll us into their org or make everyone redundant. - Pay is nowhere as close to industry averages as they would like you to think.

The brand is very fragmented, resulting in 4 different brands depending on the regions, making cross-collaboration difficult. Most of the time everything comes from NA, which is slightly ironic since London is supposed to be the HQ. One of the worst things is lack of resources. We are meant to make great things happen with a fraction of the people, budget and time of other companies. When working, we are running around putting out fires and reacting to things rather than taking the time to actively sit back and think out a proper plan. All the positives are highlighted and distorted to impress upper management. Nobody stops to speak about learnings or fails. You are given the impression that you are heard when you speak up about a pressing issue , and yet nothing really happens. And lastly, the reason most people leave: lack of internal promotion. There is definite preference for hiring external people with a background in consultancy lately, when there are extremely good internal candidates for the job. The staff turnaround has become a lot faster in the past few months.