Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 28 reviews)); "Great benefits (e.g." ((in 17 reviews)); "The pay is good and even higher than market average." ((in 14 reviews)); "Good work life balance." ((in 13 reviews)); "nice offices (Angel office London recently renovated)" ((in 10 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Bullish management that never gives promotions or pay rises, despite you meet your objectives" ((in 20 reviews)); "Leadership is belittling." ((in 5 reviews)); "Sometimes long hours." ((in 4 reviews)); "If you are not in London the career opportunities are less;" ((in 3 reviews)); "limited opportunities to grow." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

3.0

Jul 15, 2015

Senior SEM Specialist

Senior sem specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is good and even higher than market average.

Cons

The organisation changes almost daily, projects getting cancelled overnight. Tumultuous place to work for.

5.0

Aug 23, 2017

Excellent

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Great benefits (very good health insurance), office location and environment. Qualitative and quantitative research programmes are among the best and most well-funded in the UK. A very data driven business which few UXDs can experience outside the US.

Cons

Hard work. Sometimes long hours. Dedication demanded. Not for the lazy.

2.0

Nov 11, 2016

Not for long Term

Software developer

Recommend

CEO approval

Business Outlook

Pros

Startup culture, get to work with newest technologies, good Benefits

Cons

No Career Progression, Once you are hired that's all you'll remain at that level for really long time 4-5 years and by then either you will move on by your own.. or you'll lose the excitement. Fyi I am not one of those who is cribbing about not getting promotions.. but I am talking in general people here leave as they don't see any career progression.

Viewing 94 - 96 of 185 Reviews

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Jobs at Hotels.com