Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)
avatar

Adam Jay

58% approve of CEO

55% positive business outlook

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

185 reviews
2.0
May 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The main pros are: - General relaxed environment. - The office is also very multicultural - Very good salary and benefits - Flexible working hours

Cons

The main cons from techical point of view is the total absence of trust in the development teams. They have hired wrong people and they don't trust them. Every tentative to bring some innovation is filtered out from the architecture team and rejected. Eventually they arrive at the same pooposed solution...the next 6 months. Also the burocracy is second to any other company I have worked before. Realeasing in production is a tedios process that takes ages. The development teams does not have access to the production environment but they have to leverage on the tech ops team that is undersized. Another cons is that, in the IT depratment, is very hard to get promoted. Making your job well is usually not enough. You have to be a good politician as well, don't be honest. At th end of the day, you will struggle to deliver something in production as you have designed it.

5.0
Jul 19, 2014

Work with fun, super smart and creative people on new challenges every day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big open planned office in a central part of London. Big roof terrace which is great during the summer. The benefits package is pretty good and includes a fair few travel perks. Not a pro for everyone but you get to travel quite a bit for work which can be good fun.

Cons

Can push the boundaries even more than we have done and create more of a balance between using data and listening to what our customers are telling us. Though this has been addressed more this year.

4.0
Aug 25, 2013

Great place to work but limited career path

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are awesome. Smart and friendly, you may never have closer bonding working for an IT company. If I ever leave Hotels.com, I will sorely miss my colleagues.

Cons

Too much emphasis on ROI. Yes, it is extremely important to keep track of money invested in marketing but no vision on branding.

Viewing 97 - 99 of 185 Reviews

Glassdoor has 207 Hotels.com reviews submitted anonymously by Hotels.com employees. Read employee reviews and ratings on Glassdoor to decide if Hotels.com is right for you.