Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 32 reviews)); "Great benefits (e.g." ((in 18 reviews)); "The pay is good and even higher than market average." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "nice offices (Angel office London recently renovated)" ((in 8 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Bullish management that never gives promotions or pay rises, despite you meet your objectives" ((in 18 reviews)); "Leadership is belittling." ((in 5 reviews)); "limited opportunities to grow." ((in 4 reviews)); "Sometimes long hours." ((in 4 reviews)); "You had to follow a process, a speech like in a few paragraphs and if you missed a key part and your supervisor happens to monitor that call you were wrote up." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Jun 15, 2015

Fast paced, fun and fulfilling

Technology professional

Recommend

CEO approval

Business Outlook

Pros

- Fantastic company culture with a great office space in a vibrant area of London. - Fast paced and fulfilling work environment. No two days are ever the same. - Fun place to work. Ping pong and table football can be taken advantage of during down time. Roof terrace can be enjoyed on summer days and evenings, particularly when there is a BBQ on! - Technology culture of continuous improvement and platform advancement, with plenty of scope for innovation - and a leadership team that embraces and actively encourages it.

Cons

- Increasingly difficult to book meeting rooms as the company expands.

5.0

Jun 15, 2015

Software Developer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic office, ping pong table, roof terrace, cutting edge tech

Cons

Pace can be a little slow

2.0

May 30, 2015

It is afraid to innovate

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The main pros are: - General relaxed environment. - The office is also very multicultural - Very good salary and benefits - Flexible working hours

Cons

The main cons from techical point of view is the total absence of trust in the development teams. They have hired wrong people and they don't trust them. Every tentative to bring some innovation is filtered out from the architecture team and rejected. Eventually they arrive at the same pooposed solution...the next 6 months. Also the burocracy is second to any other company I have worked before. Realeasing in production is a tedios process that takes ages. The development teams does not have access to the production environment but they have to leverage on the tech ops team that is undersized. Another cons is that, in the IT depratment, is very hard to get promoted. Making your job well is usually not enough. You have to be a good politician as well, don't be honest. At th end of the day, you will struggle to deliver something in production as you have designed it.

Viewing 139 - 141 of 185 Reviews

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