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      Hotels.com

      Part of Expedia Group

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      Hotels.com reviews

      3.8

      71% would recommend to a friend

      (185 total reviews)
      avatar

      Adam Jay

      58% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      5.0
      Jul 19, 2014

      Work with fun, super smart and creative people on new challenges every day

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big open planned office in a central part of London. Big roof terrace which is great during the summer. The benefits package is pretty good and includes a fair few travel perks. Not a pro for everyone but you get to travel quite a bit for work which can be good fun.

      Cons

      Can push the boundaries even more than we have done and create more of a balance between using data and listening to what our customers are telling us. Though this has been addressed more this year.

      5.0
      Jul 9, 2014

      Wonderful workplace overall

      User experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office with large roof terrace, team building events.A top notch benefits package including hotel discounts and excellent family health insurance. Friendly people and a very relaxed, informal culture. A world class brand to be proud of.

      Cons

      There is no appetite for innovation. There is very little strategy. The company is so big that much knowledge gets lost between teams. A/B testing rules everything even though it sometimes seems flawed.

      5.0
      May 26, 2014

      Fun, fast-moving, energetic company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (e.g. travel discounts) and fabulous people. The offices are all modern and open plan, which creates collaboration.

      Cons

      The leadership at times seems a bit random, and their does not seem to be a consistent strategy. This creates a bit of chaos as priorities and focus tends to change moment to moment. Also, the data is a mess.

      Viewing 157 - 159 of 185 Reviews
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      ReviewsHotels.com reviews

      Glassdoor has 207 Hotels.com reviews submitted anonymously by Hotels.com employees. Read employee reviews and ratings on Glassdoor to decide if Hotels.com is right for you.