Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
1.0
Jun 4, 2024

Disappointed

Recommend
CEO approval
Business Outlook

Pros

The team members and customers were great.

Cons

They lay off without warning and give a horrible severance. They would rather employ from outside the United States to save a dollar than take care of their own.

3.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, good team members

Cons

Not unlimited pto as advertised Micromanaging

avatar
Housecall Pro Response
2y
Our sales team work a clean 40 hour work week with no overtime requirements - you get to work from home versus commuting to an office. There is accountability for sure, for all of us. You have to own your number and the activity and effort you put into making that number. Great sales people should embrace that environment, so if that is not your perception and you consider yourself a terrific sales person, something is amiss. Let's figure it out. My job is to serve all of the frontline, let me know how I can help. I look forward to the feedback.
3.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good salary, great opportunities for advancement. A good fit for the right personality.

Cons

Micromanagement, little autonomy, and very strict adherence to existing processes. They’re a large company with a large product org, so I get that they need everyone rowing in the same direction, but it’s not for everyone.

avatar
Housecall Pro Response
2y
From our Chief Product Officer: The Product org is at the center of everything we build at Housecall Pro and we value staying aligned to move quickly. We've seen our investment in getting everyone rowing in the same direction pay off as we've quickly delivered a staggering amount of value to our Pros through new and iterative functionality. We design our interview process to ensure the best fit on both sides of the equation. We want the best people for the job, but we also want this to be the best job for the people we hire! We hope that you were able to find the very best fit for you in your next role.
Viewing 31 - 33 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.