Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing place to work at!

Cons

No bad things to say about working here! Really depends on the team you're on.

avatar
Housecall Pro Response
1w
A Staff Software Engineer calling this an amazing place to work is exactly the kind of signal that matters to us. We know the team experience shapes everything, and building teams that give people the support and space to do their best work is something we invest in deeply. So glad to have you here. -Housecall Pro People Team
4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

No bonus or 401k match

Cons

Excellent company with a positive work environment, great pay, and outstanding opportunities for growth and career advancement.

avatar
Housecall Pro Response
1w
Knowing that pay and career growth are genuinely standing out for you is exactly what we aim to build. The feedback on bonus structure and 401k matching is specific and worth a real conversation. Please connect with your manager, the People Team, or any senior leader you feel comfortable reaching out to. -Housecall Pro People Team
4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The work-life balance was one of the company’s strongest attributes. Within my department, there was a high degree of flexibility with both PTO and day-to-day scheduling, which made it easier to maintain a healthy balance between work and personal responsibilities. Management was approachable and personable, and I always felt comfortable communicating with leaders at all levels of the organization. They fostered an environment where employees felt heard and supported.

Cons

I found it difficult to advance within the company despite consistently exceeding expectations, demonstrating initiative, expressing interest in growth opportunities, and regularly going above and beyond in my role. I remained in the same position for several years and ultimately had to advocate extensively just to receive a raise, which became discouraging over time. Additionally, I was unexpectedly laid off without any prior indication that my position was at risk. When I joined the meeting, I initially believed I was finally being promoted, and even had excitement about it. I had received no behavioral or performance-related write-ups, no communicated concerns about my work, and no warning leading up to the decision. I was informed of the layoff and locked out of my systems within the same hour, making the experience both abrupt and shocking.

avatar
Housecall Pro Response
1w
We're sorry that aspects of your experience didn't reflect what we strive for, especially how your transition out unfolded and the advancement path you were seeking. Hearing that our flexibility and approachable leaders resonated matters too. Please reach out to your manager, the People Team, or any senior leader you feel comfortable talking to. -Housecall Pro People Team
Viewing 7 - 9 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.