Is Housecall Pro a good company to work for?

Housecall Pro has an overall rating of 3.8 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 70% of employees would recommend working at Housecall Pro to a friend and 73% have a positive outlook for the business. The best reviews about Housecall Pro have been left by employees working as Software Engineer , Success Advisor and Enrollment Specialist .

Does Housecall Pro pay their employees well?

According to anonymously submitted Glassdoor reviews, Housecall Pro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Housecall Pro. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Housecall Pro?

70% of Housecall Pro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Housecall Pro 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Housecall Pro?

Enrollment Specialist (36) , Account Executive (25) , Sales Development Representative (SDR) (18) , Onboarding Specialist (17) , Senior Software Engineer (14) , Software Engineer (13) , Success Advisor (11) , Virtual Assistant (11) , Sales (9) , Team Lead (8) , Manager (7) , Customer Service Representative (6) , Customer Support Representative (6) , Product Manager (6) , Sales Development Representative (6)

What are the pros of working at Housecall Pro according to real employee reviews?

"The people are great." ((in 43 reviews)); "Great team to work with." ((in 24 reviews)); "Supportive leadership and approachable management." ((in 23 reviews)); "Working remote is a great benefit" ((in 18 reviews)); "It's nice to work from home so at least you can be comfortable with the extremely long hours" ((in 16 reviews))

What are the cons of working at Housecall Pro according to real employee reviews?

"Pay is low for the positions" ((in 31 reviews)); "liked managers fail upward and the top of the organization is barely aware of whats happening on the ground floor." ((in 12 reviews)); "No 401k match" ((in 10 reviews)); "Communication can fall apart if not intentional with upper management." ((in 6 reviews)); "They would not give me a why I was being let go and then I was locked out of the systems and blocked from communication with the company and their staff." ((in 5 reviews))

What are employees saying about Housecall Pro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Housecall Pro layoffs and their outlook for job security at Housecall Pro in 2026.

What are the top reviewed Housecall Pro locations?

San Diego , Denver , Orlando , New York , Los Angeles , La Jolla , Houston , Salt Lake City , San Francisco , Colorado Springs , Seattle , Philadelphia , Tampa , Atlanta , Auburn , Caldwell , Chicago , Harrisonburg , Kansas City , Albany , Maricopa , Phoenix , Goldsboro , Raleigh , Austin , Dallas , Katy , Texas City , San Antonio , Nashville

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

3.0

May 23, 2026

Great customer-facing experience, but compensation and processes need improvement

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the opportunity to work directly with customers and help them get started with Housecall Pro. The role helped me build strong skills in communication, problem-solving, product education, and customer success. I also appreciated working with teammates who cared about helping customers and supporting one another.

Cons

There were recurring issues with commissions being paid correctly, which created frustration and made it difficult to feel confident in the compensation structure. For a role with performance-based pay, commission tracking and payouts need to be accurate, transparent, and timely. There were also processes in place that often felt more focused on activity than actual impact. Some workflows did not seem to drive clear value for customers or create additional revenue for the company, which made the work feel inefficient at times. Priorities and expectations could shift, and it sometimes felt like the team was being asked to follow processes without enough evidence that they were improving outcomes.

Housecall Pro Response

1mo

The customer work you described, building real skills while helping teams get started with the product, is exactly what this role is built around. Commission accuracy and transparency are standards we take seriously. Frontline roles here are metrics-driven by design, and we're focused on ensuring those metrics connect directly to customer outcomes. -Housecall Pro People Team

4.0

May 11, 2026

Great learning environment with agentic development opportunities

Ai software engineer

Recommend

CEO approval

Business Outlook

Pros

Agentic Development, Coding, Great Learning Environment

Cons

I have nothing to say yet

Housecall Pro Response

1mo

Agentic development at the frontier of AI is exactly the kind of work we want team members building careers around. Knowing the learning environment and hands-on coding culture are resonating is energizing. We're actively investing in this space, and it's great to have engineers who are excited to grow alongside it. -Housecall Pro People Team

3.0

May 8, 2026

Structured training and great relationships, but unclear commissions

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Training was structured well. A lot of great employees and relationships made

Cons

Not transparent with commission structure or how “unlimited” pto works

Housecall Pro Response

1mo

Structured onboarding and the peer relationships built inside the SDR program are genuine strengths, and it's good to hear both stood out clearly in your experience. On commissions and how PTO works, we hold the same standards for people in the same seat and are upfront about how those work. -Housecall Pro People Team

Viewing 19 - 21 of 433 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.8★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell

4.0★Compensation & Benefits

Jobs at Housecall Pro

Inside Sales Representative (Website)

Inside Sales Representative (Website)

Senior Director, Customer Success

Housecall Pro

Housecall Pro reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great customer-facing experience, but compensation and processes need improvement

Great learning environment with agentic development opportunities

Structured training and great relationships, but unclear commissions

Top companies for "Compensation and Benefits" near you

Jobs at Housecall Pro

Housecall Pro reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Housecall Pro reviews FAQs

Jobs at Housecall Pro