Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a clear path for growth for those who maintain a strong work ethic. The workplace culture rewards honesty and staying dedicated to the job, which makes it a solid place for professional development.

Cons

While I personally had a great manager who communicated well, support from leadership is not uniform across the company. The quality of guidance depends heavily on who you report to, requiring a lot of self-reliance. Additionally, there are many structured processes missing, particularly regarding QA, which can lead to high pressure in a fast-paced environment. However, for those with a strong work ethic, it is still a really good job overall.

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Housecall Pro Response
1mo
The growth path you described, where honesty is recognized and dedication rewarded, reflects the culture we work hard to build here. We hear your note on consistency in leadership support and take it seriously. For team members who bring a strong work ethic, this is an environment built to help you grow. -Housecall Pro People Team
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote environment, supportive management, customers are nice for the most part.

Cons

On zoom most of the day, not many opportunities to move up.

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Housecall Pro Response
1mo
Supportive management and a remote-first environment are things we build with intention, so seeing those show up clearly in your experience as an Onboarding Specialist means a lot. The genuine connection your team builds with customers is one of our favorite things about this role. Career growth is a priority as we continue to scale. -Housecall Pro People Team
3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote work, benefits, commission paid every pay period.

Cons

Recycled leads, hostile customers, poor customer support, unrealistic expectations, disingenuous leadership, high turnover.

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Housecall Pro Response
1mo
The Success Advisor role carries real pressure, and lead quality, customer interactions, and confidence in leadership all shape that daily experience. Our standards are high because results matter, and we want every team member to feel supported while meeting them. Reach out to the People Team if you want to discuss further. -Housecall Pro People Team
Viewing 22 - 24 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.