Is Housecall Pro a good company to work for?

Housecall Pro has an overall rating of 3.9 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Housecall Pro to a friend and 73% have a positive outlook for the business. The best reviews about Housecall Pro have been left by employees working as Software Engineer , Success Advisor and Enrollment Specialist .

Does Housecall Pro pay their employees well?

According to anonymously submitted Glassdoor reviews, Housecall Pro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Housecall Pro. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Housecall Pro?

71% of Housecall Pro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Housecall Pro 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Housecall Pro?

Enrollment Specialist (36) , Account Executive (25) , Sales Development Representative (SDR) (18) , Onboarding Specialist (17) , Senior Software Engineer (14) , Software Engineer (13) , Success Advisor (11) , Virtual Assistant (11) , Sales (9) , Team Lead (8) , Manager (7) , Customer Service Representative (6) , Customer Support Representative (6) , Product Manager (6) , Sales Development Representative (6)

What are the pros of working at Housecall Pro according to real employee reviews?

"Chance to bond with so many great people." ((in 41 reviews)); "Supportive leadership and approachable management." ((in 24 reviews)); "Great team to work with." ((in 22 reviews)); "Working remote is a great benefit" ((in 20 reviews)); "Great Training and great comp package" ((in 16 reviews))

What are the cons of working at Housecall Pro according to real employee reviews?

"Pay is low for the positions" ((in 32 reviews)); "liked managers fail upward and the top of the organization is barely aware of whats happening on the ground floor." ((in 12 reviews)); "No 401K Match" ((in 10 reviews)); "Communication can fall apart if not intentional with upper management." ((in 5 reviews)); "They would not give me a why I was being let go and then I was locked out of the systems and blocked from communication with the company and their staff." ((in 5 reviews))

What are employees saying about Housecall Pro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Housecall Pro layoffs and their outlook for job security at Housecall Pro in 2026.

What are the top reviewed Housecall Pro locations?

San Diego , Denver , Orlando , New York , Los Angeles , La Jolla , Houston , Salt Lake City , San Francisco , Colorado Springs , Seattle , Philadelphia , Tampa , Atlanta , Auburn , Caldwell , Chicago , Harrisonburg , Kansas City , Albany , Maricopa , Phoenix , Goldsboro , Raleigh , Austin , Dallas , Katy , Texas City , San Antonio , Nashville

Housecall Pro reviews

3.9

71% would recommend to a friend

(125 total reviews)

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 2, 2026

Pay Not Relative to Scope of Work

Customer success

Recommend

CEO approval

Business Outlook

Pros

Work From Home - PTO

Cons

Base Pay is under market relative to scope. Company shift risk over to Customer Success/Onboarding in order to protect margins by reducing base pay and making the difference bonus dependent on metrics that seem to have been created to be hard to meet on purpose. The current pay structure is relative to that of a customer support role but with implementation specialist responsibilities.

Housecall Pro Response

1mo

After 5 years, you know we have ambitious goals and are consistently raising the bar. The scope you're describing in Customer Success, spanning onboarding and implementation responsibilities, is exactly what we need to help Pros grow their businesses. The change that you're calling out provides real opportunity for upside earnings. Reach out to your manager or the People Team if you'd like to discuss. -Housecall Pro People Team

1.0

Feb 2, 2026

DO NOT APPLY - Investors beware

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

Decent product, Industry is humble and honest, coworkers are an incredible group of humans to work with. Filled with empathy, professionalism and grit, helping the industry that keeps our country running.

Cons

Pay was lower than industry standards, and then last week they cut hourly wages (originally 95/5) further to pre-college wages, creating a 80/20 split with the same OTE. Leadership is blind to what works in this blue-collar industry, personable interactions and human interactions. Turning completely tone deaf to their own core values. Prioritizing quantity over quality. Constant changing of polices, a glorified prison setup(Extra responsibilities (5 new concepts/initiatives in 14 days), pay cut of $7-4 for hourly employees), with micromanagement tactics. Despite being a 'Remote' company requires to report bathroom breaks or lunches, completely different than what role originally was described as (similar to account manager). Toxic PTO culture. Quiet layoffs in the last 6 months, two departments, shady re-hiring practices to show investors false growth indicators.

1.0

Feb 1, 2026

don’t work here

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

work somewhere else and you’ll be happier

Cons

Decided to do a pay reduction for the foreseeable future; a four dollar pay cut from a $26 an hour job with more work added, despite payout

Housecall Pro Response

1mo

Compensation decisions that affect team members' take-home pay deserve a direct conversation, not a form response. The specifics you've raised about pay and workload are exactly the kind of concerns our People Team is equipped to address. Please reach out to them directly so we can discuss your situation with real context. -HCP People Team

Viewing 25 - 27 of 125 Reviews

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Jobs at Housecall Pro

Inside Sales Representative (Voice)

Specialist, Events (Contract)

Senior Manager, Operations

Senior Manager, Business Solutions

Director, Information Systems

Housecall Pro

Housecall Pro reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Pay Not Relative to Scope of Work

DO NOT APPLY - Investors beware

don’t work here

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