Houston Metro reviews

3.6

54% would recommend to a friend

(126 total reviews)

George Greanias

53% approve of CEO

40% positive business outlook

Houston Metro has an employee rating of 3.6 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Houston Metro employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

126 reviews
1.0
Jan 31, 2015

Disappointing experience

Recommend
CEO approval
Business Outlook

Pros

Decent salary Will pay for relocation

Cons

Executive leadership ensure changes are a daily occurrence. The fluidity make it impossible to stay ahead of the curve. Constant reorganization of departments and ever shifting staff keep things in a state of chaos. Leadership is foolishly allowing problem employees to flourish which only contaminates the rest.. Operations is a laughable mess of daily memos. Poorly structured policy system. Operators and dispatchers with terrible attitudes and worse customer service skills talk on an open mic radio which allows the public to hear how low the standards of conduct truly are. Those who come from other organizations are often appalled by the culture within short order and quickly move on to something else.

1.0
Oct 1, 2014

Bus Operator

Recommend
CEO approval
Business Outlook

Pros

Salary is satisfactory if yu are in first level. The pension is adequate. Five weeks vacation when I retired.

Cons

As a college graduate I was disappointed that I received no opportunities for advancement. There were others who had degrees. One sued and won his case based on discrimination. Another operator who had a degree was fired for exposing wrongdooing on the part of middle management. Metro management said to me that they could care less about education and college degrees. The supervisors could not spell cat if you gave them the c and the a to start.

Viewing 112 - 114 of 126 Reviews

Glassdoor has 140 Houston Metro reviews submitted anonymously by Houston Metro employees. Read employee reviews and ratings on Glassdoor to decide if Houston Metro is right for you.