HubSpot reviews

- Salary is very low. Some people are just managing to survive with their expenses. Boston is the 3rd most expensive real estate in the US. Apartments for someone out of college range from ~$1000-$1500 a month. With half the salary being commission and the other being based its hard to tell how your going to do for that month. On average you'll make $2000 month in first level sales. It's not fun to count ever penny. - Sales is out of your hands. You depend on someone else for your commission. - Unlimited vacation policy is almost impossible with needing each second of the day to hit numbers - Work 60+ hours a week - Fear of always getting fired if you don't hit numbers in 60 days. - Always working and wishing there were more time - White Collar Sweat Shop - Cramped Space - 1600 Calls a Month

The "Unlimited PTO" Trap: While the company advertises unlimited PTO, it is impossible to take without penalty. If you take time off, you are still strictly required to make up every single call you missed while you were gone to hit your monthly metrics. Declining Direction & High Turnover: The company has faced a very rough year and is heading in the wrong direction. Morale is incredibly low, and talent is actively draining from the organization—several people are resigning entirely, going on medical leave due to stress, or desperately trying to transfer to different internal teams. Unrealistic, Extreme CSM Metrics: Customer Success Managers are being pushed to the brink by unattainable, rigid KPIs. The role has shifted from strategic relationship management to a high-volume, transactional grind. Current monthly expectations include: 80 calls per month 76% connected call rate for low-usage accounts 50% engagement rate required for at-risk accounts Stagnant Compensation: Despite the extreme increase in workload, micromanagement, and pressure, the annual raise for CSMs this year was under 2%, which fails to align with basic cost-of-living adjustments.