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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,182 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Mar 31, 2018

      Life in Sales @ HubSpot Sydney

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work for, great benefits and recently fixed pay so you can expect to be happy from a compensation perspective. If you’re a high achiever, expect good stock incentives, commission and international travel perks, some of the best I have seen. You can expect some fairly good flexibility when it comes to taking extended holidays, time off and working away, depending on the manager. Really good senior leadership outside of ANZ, although you don’t get to meet a lot of them, expect to still be guided by smart people. When leaders do respect you, they do everything they can to help your career at HubSpot. It’s a great atmosphere in that sense. You will have a crazy amount of people who want to talk to you and love HubSpot. In order to win here, expect to work hard and smart, be a great at telling stories and have a consultive sales approach.

      Cons

      Hubspot ANZ focuses too much on internal hiring, which naturally results in the wrong people for the job. HubSpot does a really bad job at sourcing for managers externally, some of the worst I have come across. Expect your manager to be incredibly green / new and rely on good reps to mentor you. If you expect the manager to guide you, you will fail in this setting as you will feel like you’re teaching them how to manage people. This could change in the future, however is a current pain in the office. Managers come in with no training, so in a way you can’t blame them, but just be mindful of this. Working flexibility arrangements aren’t the same in ANZ, so be careful about reading the culture code and expecting the same in our office, because it won’t be. This is the same for reps at 70% of target or 150% of target, so don’t expect to be a high achiever and have more flexibility. It’s a very young office, so you will need to be okay with heaps of banter, silly chats and young people. I don’t mind this but you will need to be aware of this culture. Average age is probably 24-26. You might complain about culture, or fill out our quarterly ENPS to give feedback. Expect nothing to be actioned, but constantly here “we’re working on how we can improve this”. My 2 cents is that because everyone is so green, they don’t know where to start.

      avatar
      HubSpot Response
      8y
      Thanks for your feedback on SydSpot and HubSpot and for helping our sales team in ANZ grow. It sounds like you've experienced some really good elements of HubSpot life and have some solid perspective that perhaps some of your colleagues don't around the nature of sales. With that said, some of your concerns around manager preparedness, hiring, and flexibility concern me, and while it may not seem like we respond to ENPS commentary from Cambridge, Jeetu and I have spent many evenings chatting through feedback by location including Sydney, so I'm sad to hear you don't feel any of the impact of your feedback being shared. If you're comfortable doing so, I'd love to hear more about your feedback and set up time to hear from you directly. If not, thanks for sharing this either way, with its good elements and room for improvement-it gives me helpful feedback we can use as we continue to grow the Sydney team and our presence in ANZ. Sincerely, Katie
      3.0
      Mar 29, 2018

      BDR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company name and recognition

      Cons

      Not as great of an experience as I thought

      avatar
      HubSpot Response
      8y
      Sorry to hear you didn't love your experience here, but thanks for the feedback and hope you'll stay in touch with us. Sincerely, Katie
      4.0
      Mar 23, 2018

      Great company culture & outlook, need to reevaluate pay & training

      Channel account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation, flexible WFH policy, great product-always innovating, amazing culture, great people

      Cons

      2 Big ones: First, the way we get comped and promoted is a nightmare to figure out. Quit worthy even. The first line of the compensation wiki PAGE says "provide a compensation structure that is simple, transparent, and rewards over-performance". The 4K word explanation plus dozens upon dozens of questions proves that it is neither clear nor transparent. There's gotchas, claw backs, this counts for this not for that, it's ridiculous. You gotta do this + that, and you get this, but if you sell this + that under this time period you only get this, add this, divide by this, multiply by that and, well, is your head spinning yet? This really needs to get simplified. It's hard to always solve for the customer when you're also trying to not shoot yourself in the foot. Second, there is no continuous training, not just from a sales coaching/development perspective but on the product in general. It's awesome that we're always innovating on the product, but when there's no structured/programmatic training to keep up with these changes, selling can get tricky. One offs are not going to cut it. Training at a team level is not consistent either

      avatar
      HubSpot Response
      8y
      Thank you for the feedback, and for helping our partners grow globally through your hard work. Regarding compensation structures, I'll connect with Channing to ensure he's in the loop on your feedback there. And on ongoing training, my hope is that Learn@HubSpot helps with a good portion of that--any new product launch or big updates are put into that system, so we try to make it easy for folks to engage, but you're right, it likely could be more mandatory or manager-driven. Appreciate the feedback and all you do to help HubSpot grow. Sincerely, Katie
      Viewing 3628 - 3630 of 4,182 Reviews
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