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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,176 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Sep 20, 2017

      Great place to thrive as a high performer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're dedicated and self-motivated, you'll do very well at HubSpot. It's not and never will be a place to blend into the scenery. You've got to do more than your job description and be eager and proud to do so, and I think that's where the "drink-the-kool-aid" comments come from. As you'll see, I'm solidly not that, but I love HubSpot, warts and all, and I firmly believe that the company has nowhere to go but up. I've seen people go from zero to near-C-level in under two years here. Is that everyone? Of course not. HubSpot absolutely means it when they say you can be a high-performing individual contributor your entire career (I am one). But for people who want to move up the org chart, and have the chops to do so, HubSpot absolutely provides the framework and the support to give someone that chance. The perks are nice. Beer and unlimited vacation and a barista and all that good stuff is nice, but it's actually secondary. Because we have those perks, it means we only have people who can have those perks and not abuse them. The caliber of the "average" HubSpotter is anything but average. Every single HubSpotter has something to learn from and be impressed by.

      Cons

      Remarkably few. One, because HubSpot is willing to take risks on people and helps them move up the ranks, people sometimes do get promoted before they're ready for it. There's nothing more demotivating than a bad manager, and I've seen entire teams underperform for months while a bad manager is either coached or replaced. I'm not sure there's an easy fix here. On the whole, it's a good thing that HubSpot gives those people those chances. There probably needs to be more guardrails and mentoring around this to identify where a newbie manager is potentially having cascading negative effects. Second, and this one is some tough love from me, but it needs to be said: You need to toe the line on some things. If you're politically conservative, keep it to yourself. If you're liberal, preach it from the rooftops. HubSpot, for all its diversity and inclusion efforts (which are admirable!), does not allow for certain political viewpoints to be shared at all, and certainly not respected. On the one hand, it's not surprising that the majority of the company is more liberal. However, the Women@HubSpot and LGBTQ Alliance use Hillary Clinton campaign slogans in their "official" materials. I get it, I'm solidly liberal, and I don't think it's done with any sort of malice, but I've seen people basically shouted down and degraded for expressing any view that isn't solidly on the left side of our political spectrum. I know a few conservative folks at HubSpot, and I know for a fact they fear for their careers to even engage in debate on certain issues. It's never good for anyone to feel silenced, and in this manner, it's happening here. It's a glaring dark spot on HubSpot's supposed openness, and it needs to change. I am sure that it will in time, but it's something to be aware of if you are in that set and are considering HubSpot to work for right now. Hopefully in a few years, this won't be the case.

      avatar
      HubSpot Response
      8y
      Thanks for taking the time to write up a review, this one contains a lot of really valuable feedback and context for our candidates, so thanks for taking considerable time and energy to share it. On the pros, I agree with you entirely, and really like that you call out the individual contributor possibilities and the nature of the average here. On the cons, the note on managers and autonomy is well-taken. I'd be lying if I said I didn't have to think hard on your push around conservative perspectives at HubSpot. We certainly are less externally political than many tech companies, so I would hope that that would create space for more constructive internal dialogues. I also think creating a diverse and inclusive workforce means we need to make our commitment to the inclusion and safety of all of our employees paramount, but I don't want to create a world where folks can constructively have discussions with alternate point of views. I'll have to think more about how we can make that more real in practice, but appreciate the push and the feedback, thanks for sharing it. On the 401k we've increased it the last two years, so I'm not sure we'll revisit that again soon, but you certainly have a few fans of the idea on our finance team--will pass along the feedback as we discuss plans for next year. Thanks for the review and helping Hubspot grow! Sincerely, Katie
      5.0
      Sep 20, 2017

      Great place to work. Seriously.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a reason HubSpot keeps winning best place to work awards. It really is a great place to be. The company truly cares about the wellbeing of their employees and shows that through great benefits and perks, transparency with employees on the direction of the company, and a strong management team. There's a culture here where, no matter your role, if you have something to say, your voice will be heard. The people working here are consistently whip-smart, super hard working and generally fun to be around. Come for the free candy wall, stay for a great career. Benefits include: Tuition reimbursement Unlimited vacation Free books Stocked kitchen Waffle Wednesday Dog-Friendly office Regular team outings Flexible work culture And of course, the CANDY WALL! (my favorite)

      Cons

      As we become a bigger company, we're going through the growing pains of a scale up. On the upside, everyone's aware and making an effort to create simplicity in all processes.

      avatar
      HubSpot Response
      8y
      Thanks for taking the time to write this up, and for calling out flexible work culture and of course..the candy wall. One of the things I love about this review is that you call out that people's voices are really heard and prioritized , it means a lot to me that you feel that way. On the cons, I agree with you on the continued need for simplicity in what we do, and the need to continue to beat the drum on the long-term view--lots of work to be done, but I hope we make you proud with how we get there. Thanks for all you do and for writing this up! -Katie
      5.0
      Sep 20, 2017

      HubSpotters

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Health insurance coverage has been the best I've had - lowest of costs and the company takes care of the deductibles. - The pay is fair or above market value - the employee reserved stock units is often what makes your pay exceed the market value - New hires are pliable and extremely coachable, experienced hires are people who are "remarkable" at their prior roles; I've learned a lot from my peer. - Work-life balance is real here, same with unlimited vacation. You take what is needed and the team absorbs your absence with a plan. - People care about other people - so much that we'll often sacrifice our own goals to work on someone else's project that requires our expertise so that it succeeds. - If someone spills coffee in a meeting, the following will happen without fail: the closest people will drop their surroundings to help, the people on the outer ring will look for paper towels, and then the hive mind solves the problem. - The company structure changes every year, to best facilitate problems that need to be solved in the near future.

      Cons

      - Free waffles on Wednesdays occasionally gets cancelled - Boardgame nights start way too late in the day - Mystery Dinners (eat with a C-suite, chat, paid by HubSpot) favors a younger crowd without family commitments - HubSpotters feeling "entitled" to company perks (like all three mentioned points mentioned above) - On a more serious note, the company structure will occasionally make employees lose morale. Turnover tends to occur during those times, but it is still way below the industry average.

      avatar
      HubSpot Response
      8y
      Thanks for your input, and for the forward-thinking push on the CRM and bitcoin. My hope is that our acquisition this week will assure you our product and BD teams are taking a hard look at our future and how we can align our product to future needs. Your feedback is really thoughtful on both sides, thanks for sharing it--we've made attempts to address some of your concerns by doing Mystery Lunches for parents specifically to ensure it's not always an evening commitment, but definitely agree that we can do better there. Also agree that entitlement can be an issue-it's something we actively try to find a balance on, but it's a dance we have to continue to navigate with our employees. Thanks for your feedback and for helping HubSpot grow! -Katie
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