HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Very subjective pros: Beer fridge, frat house environment, East Coast pioneers in brogramming, work-related parties, work-related after-hours hackathons, work-related dinners, work-branded swag.

Cons

Take the reviews of HubSpot that suggest that hard work and enterprise are the path to success and advancement in context: it depends on the department and your management. That culture is not company-wide, and despite the rah-rah about transparency, most decisions are made behind closed doors, and most job/advancement openings are filled silently because someone pitched it directly to a decision-maker. There's no infrastructure for advancement on merit if you do not play the office politics. If your management, especially your VP-level management, doesn't like you or your ideas, you're not moving. You don't have control over your own advancement unless you have some degree of suction with management. Company culture reinforces that HubSpot comes first; you socialize through HubSpot, you eat at HubSpot, you play at HubSpot, you bath at HubSpot, you exercise with HubSpotters, you drink with HubSpotters. If this is a problem, or if you want a life outside of work that doesn't include HubSpot, company culture reinforces that there are tons of other startups in Cambridge, which is a very, very good point. For Services, morale is bottomed out; people who are staying are doing so for the IPO or because they can get away with a level of achievement commiserate to their pay. Don't join HubSpot for the options, don't join it for the culture, don't join it for the career trajectory unless you already know someone who knows someone already there. Please don't join if you're an introvert. Join if you're an ace at office politics, if you can wrap any level of work in a nice presentation, or if you're interested in marketing or sales. Join if you don't mind promoting your employer and anyone your employer is affiliated with on your personal social media channels. This is a marketing company, no matter what they sell now or decide to sell later--they will sell marketing to anyone. If you aren't interested in marketing, no matter what position you're applying for, no matter how far away from marketing you think you'll be, stay away.

1.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote. Friday focus day. Thats pretty much it.

Cons

Micromanaging toxic paper pushing place. In the effort to get bought by Google, they completely killed their workplace culture. C-suite turn over is for good reason, not to mention that most OG Hubspotters left because of the toxic company culture. Slack during AllHands is just sucking up to execs, while even the least bit of constructive concerned chatter gets comments immediately switched off, equivalent of a media blackout. Leadership knows exactly what they are doing, and they don't care. Even founders are here to just cash out at this point and fully onboard with these actions. Middle managers just want yes men who suck up, and even the slightest critical thinking will put you in the dog house. This is by far the most toxic place I've ever worked and that's coming from someone who is ex-consulting. Salaries are low as hell too. Catty high school cliches with a woke culture twist.

1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home setup was good, good "unlimited" vacation time if you are able to use it

Cons

Headline sums it up. I earned 4s on all of my performance reviews and was baited with promotion talk for over a year, to keep working harder without increased compensation. My manager didn't even have the decency to tell me I wasn't being promoted during my performance reviews. She waited for a strategic time, in front of her manager, to tell me no growth opportunities were available to me, right after I pushed back on a project for the only time in my HubSpot career due to unsustainable stress levels. I am still recovering from the hostile treatment I received from her manager after pushing back. The worst part about HubSpot for me was the culture. I disagree with the common sentiment that once, HubSpot had a great culture. It is my feeling that HubSpot was always a culty startup selling an average product. They succeeded with internal marketing. A lot of people want to work there, or did. HubSpot probably always had a toxic culture, but the illusion of a great culture (perks, swag, smiling grads eager to work, and lots of free alcohol) has now faded. I think that is why more employees are speaking out on Glassdoor. One of the worst feelings during my daily work was never knowing if my teammates or manager were trustworthy or even actually liked me, despite the false enthusiasm and positivity that is endemic to HubSpot. I witnessed regular gossip and hostilities between employees and teams who just wouldn't give marketing what they wanted, mostly because it was a poorly calculated idea or simply unfeasible given other priorities. The level of narcissism in several marketing managers was shocking, the infighting felt terrible, and middle and senior managers did not hesitate to throw associate level employees under the bus to “manage” these conflicts so they wouldn't have to. If you work at HubSpot, you may be gaslit without any process to seek justice and feel like you are walking on eggshells every day. And if you leave, you may be treated like an outcast. People will not want to “touch you” because even being seen talking with an ex-HubSpot employee could somehow tarnish their allegiance to HubSpot. I was raised in an actual cult. In many ways, working at HubSpot felt like deja vu.

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HubSpot Response
2y
Thank you for sharing your past experiences, and I’m sorry to hear we didn’t measure up to your expectations of us. We hold a high bar for the company we’re building, and take comments like this very seriously. As we continue to evolve our culture as we grow, feedback like yours will help inform our focus. Thank you again for taking the time to leave a review. - Eimear
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Glassdoor has 4,742 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.