HubSpot reviews

3.4

54% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 16, 2015

Culture Rules All

Recommend
CEO approval
Business Outlook

Pros

The culture here at HubSpot is awesome. You are empowered to make your own decisions so long as you "use good judgement". That's phrase that gets thrown around a lot and management means it. It guides pretty much everything we do here. It allows us to have fun so long as we all get our work done. Oh and the work itself is really fun. I support the sales org and I love the people I work with

Cons

We've grown fast so not everything is as organized as I would love it, and there is a lot of work to do on a day to day basis. There are some small signs of becoming a bigger company (less cross-team collaboration for example) but steps are actively being taken to mitigate these.

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HubSpot Response
10y
I love that you said "the work itself is really fun," I agree-I feel lucky to work here every day, so glad to hear you do too. We definitely need more work on how to make cross-team collaboration even easier; if you have ideas on them let's talk about them, would love your input! -Katie Burke
4.0
Oct 15, 2015

HubSpot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It truly is a great place to work, people are great, manager respect and care about you personally. The benefits are pretty good too.

Cons

The work/life balance you can see makes an affect on people, but it really is honestly how you control it yourself. If you are able to get your things in order you will have no problem.

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HubSpot Response
10y
Glad to hear your manager respects and cares about you personally, it makes a huge difference coming into work every day! -Katie Burke
3.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Hubspot truly cares about its customers and employees. This is evidenced by the fact that Hubspot measures employee happiness the same way it measures customer happiness. Hubspot has great perks, does some grand things like the onsite gym and sabbaticals. There are also rumors of other cool things to come and history of delivering. HubSpot's leadership is very strong. If stock performance and revenue over-achievement are any indicators we're in good hands.

Cons

While Hubspot has made significant strides in identifying, hiring, and promoting well-qualified women to leadership positions; with lots of work still left here. Hubspot is sadly failing at having any people of color in leadership positions. This also extends to the monochromatic vibe in the, ironically orange-covered, office space. Put another way, Hubspot is lacking meaningful representation of people of color at all levels.

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HubSpot Response
10y
Thanks for the feedback--I would absolutely agree that we need more diversity throughout the organization, and hopefully you feel we've made that a greater organizational priority over the last year. With that said, it's a challenging problem to solve overnight, so we are working on a few plays that I hope will help long-term: the first was having the entire HEART team (that includes some of the folks who hire the majority of our org) check out Google Ventures' unconscious bias video, the second was sharing the metrics with our team (we're overdue for an update there, so more to follow soon there) and the third was to provide some of those resources to the company and then revisit the types of schools we are recruiting from to attract a more diverse set of candidates both in terms of race and overall background and experience. In addition to recruiting, we've been working on initiatives to make HubSpot more inclusive more broadly on the employee experience side--if you have additional ideas on things we can do there or resources we can provide, more than happy to provide them or work with you on adapting them for use at HubSpot.
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