HubSpot reviews

3.4

54% would recommend to a friend

(4,176 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Feb 3, 2026

Good benefits, deteriorating culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits like medical, dental, 401k match and paternity leave. Competitive salary.

Cons

Internal mobility is difficult. Work/life balance is not great despite a remote life. Burnout culture. Understaffed.

4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- good WLB, but depends on team - people are nice - comp is great for fully remote and if living in LCOL area, other it's meh for NYC/SF

Cons

- career progression used to be fast but has slowed down - headcount used to be easy but has also slowed down (i.e. more likely you're team will be short handed) - stock price volatility means that equity comp is meh/unreliable - idk if the company is on the best growth path for long term, it doesn't feel like a rocket ship - over longer term time horizon, benefits are getting lesser... cost cutting measures?

3.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product and people love it, if you get the right company on the phone it largely sells itself. Decent amount of inbounds to. Leadership is mostly decent people, they aren’t super fast to fire if you’re struggling.

Cons

SMB is a grind. Our quota is 70-100% HIGHER what it is at our competitors and we make the same or less money. Most of your accounts don’t have a dedicated CSM, a lot of small single person businesses only are interested in Starter tools (<1% of your quota) so you have to spend a lot of time on stuff that isn’t getting you to quota. Overcrowded market to (400+ SMB reps and hiring) so it’s tough to find good accounts.

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HubSpot Response
11mo
Thanks for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our culture, product, and leadership. We also know the SMB role can be a real grind at times, and we appreciate the hard work it takes to succeed in such a competitive space. We hear your concerns around quota expectations, account coverage, and hiring balance. Our sales leadership reviews these factors regularly to make sure reps have the right support and opportunities to hit their goals, and your perspective will be shared with them. Thanks again for the work you’re doing to help HubSpot and our customers grow — it doesn’t go unnoticed. – The Sales Leadership Team
Viewing 508 - 510 of 4,176 Reviews

Glassdoor has 4,765 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.