HubSpot reviews

3.4

54% would recommend to a friend

(4,182 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, culture, benefits and time off (PTO, global week of rest), create your own schedule/ autonomy

Cons

Started out leading calls with VPs 6 weeks in while knowing next to nothing about the intricacies of the product (the training to this point was largely emotion based). The customers knowledge of the product ranges from next to nothing (if they weren't using it, big red flag, hah) to having a mastered it. The types of questions that consistently come up on calls and via email lead to me sifting through many, many Slack channels in desperate attempt for answers. I receive lots of support from my manager and peers, but often the questions are so complex that I'll receive 10 Wiki resources and/ or get on a call with a coworker that ends up being an hour long. Great company, but be prepared for this.

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HubSpot Response
2y
Thanks for the context here specifically around learning the depth of the product coming in in CS. Appreciate you making the time to share it and to share the impact it can have on our employees and on our customers! -Katie
2.0
May 9, 2023

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

Decent pay and sometimes get leads even though it’s slowed down a lot

Cons

- Unlimited PTO but get shunned for taking PTO - Very liberal

3.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

As long as things are running well, this is a great company to work for. It appears they care for their employees. But the culture might not be consistent in all the teams. Some teams work closely and collaborate whereas some make you feel more isolated. The expectation in some teams is that you solve problems independently.

Cons

Someone might be extremely skilled, knowledgeable and might be your mentor, as a result their inexperience doesn't help in effective knowledge transfer Similarly with managers, they could be former techies and might have inexperience managing team members, providing effective feedback While diversity and inclusion makes great numbers on company slides, I am not too sure if all the teams feel it.

Viewing 523 - 525 of 4,182 Reviews

Glassdoor has 4,771 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.