Is HubSpot a good company to work for?

HubSpot has an overall rating of 3.4 out of 5, based on over 4,787 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at HubSpot to a friend and 47% have a positive outlook for the business. The best reviews about HubSpot have been left by employees working as Software Engineer Co-Op , People Operations and Customer Onboarding Specialist .

Does HubSpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HubSpot?

53% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HubSpot 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HubSpot?

Account Executive (419) , Software Engineer (179) , Customer Support Specialist (163) , Senior Software Engineer (157) , Customer Success Manager (135) , Business Development Representative (BDR) (113) , Growth Specialist (113) , Sales (75) , Channel Account Manager (61) , Sales Manager (57) , Senior Customer Support Specialist (46) , Recruiter (45) , Inbound Success Coach (40) , BDR (39) , Manager (38)

What are the pros of working at HubSpot according to real employee reviews?

"Team culture was great and there are lot of people that inspire you to be great and do your best." ((in 736 reviews)); "The people are great and you truly feel like you have a say and a voice." ((in 496 reviews)); "Unlimited PTO (as long as you have done enough tickets for the month) Good benefits Great People." ((in 349 reviews)); "Work/life balance in this role is great." ((in 168 reviews)); "Pay is good for the company size and market (at least in Product Eng)" ((in 144 reviews))

What are the cons of working at HubSpot according to real employee reviews?

"The company and its executives were shouting from the rooftops about crushing their sales goals and saying that layoffs were highly unlikely (only a measure that would be taken in a worst case scenario)." ((in 59 reviews)); "Middle management is BAD." ((in 21 reviews)); "Lack of care values from upper management" ((in 18 reviews)); "No diversity especially in the sales org" ((in 15 reviews))

What are employees saying about HubSpot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HubSpot layoffs and their outlook for job security at HubSpot in 2026.

What are the top reviewed HubSpot locations?

Cambridge , Boston , New York , San Francisco , Los Angeles , Atlanta , Chicago , Portsmouth , Nashville , San Diego , Washington , Denver , Seattle , Dallas , Austin , Portland , Miami , Indianapolis , Philadelphia , Raleigh , California City , Charlotte , San Antonio , Las Vegas , Tampa , Remote , Salt Lake City , Rochester , Madison , Phoenix

HubSpot reviews

3.4

53% would recommend to a friend

(618 total reviews)

Yamini Rangan

62% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 31, 2019

HubSpot doesn’t care about its service org

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The unlimited vacation and office perks like the barista are nice. My coworkers were smart and hardworking. Cross-collaboration - although strained from growing pains - is still achievable with the right channels.

Cons

HubSpot’s Customer Success org is struggling. They’ve had high burnout in this role due to larger than average customer ratios (think 1:200+ in a bad quarter) and impossible targets. You can only offer a certain level of service at those ratios, which makes it impossible to hit target. This leads to high turnover rates, which causes even higher ratios. Instead of solving the problem, managers blame it on Customer Success Managers not working hard enough and don’t take the concerns of over half of the org seriously, which leads to higher burnout and higher turnover. You see where I’m going with this. Customers can feel the stress in this org, too. HubSpot’s a good name to have on your brand, but if you need a job only stay for a year and then move on. The “Best Place to Work” award doesn’t apply to the Customer Success role. There’s a reason why there’s always a “Customer Success Manager” position open, and it’s not because they’re growing in this space (they’re actually trying to cut down on overall headcount in services). Did I mention lower than average industry pay, too?

HubSpot Response

7y

This was a tough review to read, but thanks for sharing your perspective. A few notes: -The CS org is still very much growing to support our customers--I'm not sure when you left, but I think you would see/hear a lot of things this year that support our customers and the CS team more broadly in terms of enablement -Glad to hear you still feel cross-collaboration is possible in the org, I would agree, and I think we are contuing to invest on that front across product and services, services and sales, and other key groups throughout the organization. -On compensation and ratios, we are always benchmarking those roles against current data, but appreciate the feedback and will continue to keep it top of mind. Thanks for the feedback, it helps us grow better. -Katie

4.0

May 14, 2019

Bittersweet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The flexibility and ability to work from home is great. The office space is comfortable and accommodating.

Cons

You don’t always feel valued by management, compensation is on the lower end of the spectrum.

HubSpot Response

7y

Thanks for the feedback, and for calling out our commitment to flexibility. As it relates to Support Management, the Support and Services team (with a lot of collaboration with our team) have done a ton of work to invest there--we've increased the mix of internal and external managers, hired an amazing leader for EMEA support to help us scale, and added what we offer in terms of training, support, and growth opportunities internally for Support. So while there is always more work we can do, I feel we've made a lot of investments on this front--I hope we continue to improve and grow there, and make you proud you made the decision to join HubSpot and Support and grow your career with us. Thanks for the feedback and for helping us grow, Katie

5.0

Apr 14, 2019

Great place to work

Finance

Recommend

CEO approval

Business Outlook

Pros

culture, senior management, work-life and pay are all great

Cons

fast growing - probably not for everyone

HubSpot Response

7y

Thanks for helping our finance team grow and for taking the time to write a review, we really appreciate it! Sincerely, Katie

Viewing 544 - 546 of 618 Reviews

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HubSpot doesn’t care about its service org

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