HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Kitchen, Gym, Technology, Entertainment, Meditation Room

Cons

This is my second time writing a review about HubSpot because I was coerced into removing my criticisms by a third party. Instead of contacting me about my concerns as a former employee, HubSpot decided to reach out to someone that is tangentially connected to this situation for feedback on an experience that he knows nearly nothing about. HubSpot epitomizes what is wrong with the world today and is a remarkable example of modern day discrimination, cultural insensitivity, institutionalized racism, implicit white bias and income inequality. Martin Luther King, Jr. once wrote that "most whites in America proceed from a premise that equality is a loose expression for improvement." I stand by my belief that HubSpot is not diverse in the faintest sense. After having to defend my initial ANONYMOUS post, I actually think that my original grade for effort on diversity of a C is too generous and an F is more appropriate. Their 2016 numbers speak or themselves, they're 85% white. I was uncomfortable being the only black individual in a new hire cohort of 50+ people. My manager triggered stereotype threat with her poor word choice in our one-on-one check-ins. She made culturally insensitive remarks and didn't care about how her management was disrupting my learning experience. I was progressively profiled and given exit papers over the course of three weeks, which makes me wonder why I wasn't interviewed more thoroughly. Firing someone during on-boarding is essentially condemning their learning style. The CEO's personal commitment to diversity is not permeating the organization in a meaningful way.

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HubSpot Response
8y
HubSpot is a place that highly values diversity and inclusion--like many companies in tech, we've said we have continued work to do to be where we want to be, and that's something our CEO is heavily involved in and all of our teams work collectively to ensure we are working towards daily. Because these reviews are anonymous, I won't comment further on the specifics of this experience, but as with everything we do here, we hope to learn and grow from the feedback you've given us to date both in person and via this channel, and continue to make HubSpot a dynamic and inclusive place to work. Sincerely, Katie
1.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

RSUs, FSA/healthcare, ramping period -

Cons

Inexperienced managers who micromanage Company is doing poorly right now. NAM MM AEs - only 31% are hitting quota. They are trying to push people out by forcing them to quit AE is like a BDR role, you will source 90% of your own leads. Dialing and cold emails are most of your day You need to hit certain number of calls, personalized emails, linked in messages, etc per day They promote internally for managers who have no experience or business being managers HR is not at ALL on the side of the employee

1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

1. The ramp pay is good 2. The training team did what they were supposed to do - they deluded new recruits so much during the first week that you actually think you've hit the jackpot.

Cons

Working at HubSpot was tantamount to working in HELL! You quickly come to the realization that you were hoodwinked at week 2 of training. For an organization of its size and stature you would think that they would have processes in place that would enable a more cohesive sales environment - but NO, that is not to be had here. My manager was probably one of the most pompous, narcissistic, poorly educated chaps I've ever been forced to work with. His goal was to show how much he knew by terrorizing his small team on a daily basis. If you have a more solid experience than the managers, be ready to be 'put in your place' and made to feel inferior. Practically, 80% to 90% or more of the sales team doesn't hit quota. The data is the crappiest I've ever worked with. You're given around 400 'accounts' but when you do the research, they're not really companies because prospects have found they could access company material by creating fake companies. These end up going to AE's as accounts so you spend an exhorbitant amount of time scrubbing data. Time is wasted on a daily basis in silly meetings with these pompous managers who repeat the same crap and if that isn't punishment enough, your 1x1's will be spent with them repeating the same thing which more than likely doesn't help with the sales process at all but takes time away from constructive selling. They say that they want to adopt a better way of doing things but there is a perversive 'frat boy' mentality. Leadership doesn't seem to want to make a change nor are they willing to change. The sales team spends a crazy amount of time creating customized demos for prospects. The sales process is the most inefficient that I've ever seen. Whenever there is inappropriate behavior by management and you seek help internally, there is pretense of giving you help while they plot your demise. So the best bet is to plan your escape and leave. DO NOT REACH OUT TO HR EXPECTING HELP! Take pictures (don't email to self) of any evidence documenting bad behavior because they will disappear not only from your company email but from your personal email (all traces gone). Don't bite the bait! Stay away from this company at all cost. It is a trap. You will be overworked, demeaned and afraid to take time off.

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HubSpot Response
2y
Sorry that you had such a bad experience. I have to note that the attainment figures you shared are not accurate, nor can the HR team at HubSpot remove things from your personal email or from your company email--I say that not to argue with your experience (which sounds sub-par to say the least) but just for clarity for people reading it so they are clear that is not a practice here .-Katie
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